•Receive orders from the customer, Receive loading schedule.•Process sales orders, Process and emails night shifts GI’s.•Allocate orders ensuring FEFO is maintained and that no expired stock is allocated on an order.•Print out all orders and loading schedule, and handover to the supervisor on duty or place it on the handover for night shift.•Dispatch all local and long-distance outbound trucks.•Update the Inbound/Outbound tracker on Monday.com•Communicate effectively with both the runner as well as room 1,2 and 3 supervisors.•Communicate effectively with both the inbound and outbound Operations Managers as and when required.

​Daily fleet monitoring​​​​​Hourly tracking report​​​​​Weekend tracking​​​​​Brief &Debriefing drivers ​​​​​Dispatching and Administration​​​​​Incident reports & investigations ​​​​​Banks Payments COD collection​​​​​Deliveries & POD’s collection​​​​​Licensing Department & Permits​​​​​Managing the fuel consumption​​​​​​​

•Receive orders from the customer, Receive loading schedule.•Process sales orders, Process and emails night shifts GI’s.•Allocate orders ensuring FEFO is maintained and that no expired stock is allocated on an order.•Print out all orders and loading schedule, and handover to the supervisor on duty or place it on the handover for night shift.•Dispatch all local and long-distance outbound trucks.•Update the Inbound/Outbound tracker on Monday.com•Communicate effectively with both the runner as well as room 1,2 and 3 supervisors.•Communicate effectively with both the inbound and outbound Operations Managers as and when required.

Operations•Receive orders from the customer, Receive loading schedule.•Process sales orders, Process and emails night shifts GI’s.•Allocate orders ensuring FEFO is maintained and that no expired stock is allocated on an order.•Print out all orders and loading schedule, and handover to the supervisor on duty or place it on the handover for night shift.•Dispatch all local and long-distance outbound trucks.•Update the Inbound/Outbound tracker on Monday.com•Communicate effectively with both the runner as well as room 1,2 and 3 supervisors.•Communicate effectively with both the inbound and outbound Operations Managers as and when required.

Manifest Debrief, Handling Claims, Manage Invoices.•PDF Invoice Request.•Arrange Collection/Returns.•Maintain Returns Reports.•Arrange Transfers/ Customers.•Maintaining Pending POD Report.•Maintaining Complaint Logged.•Debrief/Match POD.•Handling Courier queries with Deliveries.•Preparing Tipsheets for collections.•Filing Transfers/invoice handover.•Follow up on deliveries.•Maintaining Query Log.•Maintaining Collection Log.•Arranging Cross-Border delivery document.•Processing Invoices.•Data processing and capturing.•Ensuring timeous and accurate recording of all transactions Credit.•Notes/Delivery notes (SYSPRO SYSTEM)).•Daily, weekly, and monthly reporting to management. where (investigating and resolving of claims).•Filing and administering sequence in all documentation•Manage communications and follow-ups•Drafting of emails and other communications

Executing daily delivery plans, dispatching drivers, issuing trip sheets, and gate passes, inspecting vehicles and equipment, controlling vehicles and drivers, and debriefing trip sheets.•Contributes to the effectiveness of the team and ensures correct management of processes at the site.•Obtain load details, brief drivers, provide necessary documentation, and debrief drivers.•Check documentation, investigate discrepancies, and identify remedial actions. Communicate with drivers, escalate staff problems, and ensure housekeeping in the yard.•Monitor fuel consumption, kms, and costs related to fuel, repairs, maintenance, tires, and other variable costs.•Manages fleet procurement, preparing incident reports, and liaising with service providers to establish ETAs for vehicle repair

​Daily route planning​​​​​Plan the loading schedule​​​​​Supervise drivers and assistants ​​​​​​ Control of undelivered report​​​​​Dealing with queries​​​​​NDD & Bookings are met​​​​​Making sure PODs are returned​​​​​Floor stock listing​​​​​Stock cycle counts

​​ :​Ordering stock​​​ ​Sourcing suppliers​​​​​Stock replenishment​​​​​Stock takings​​​​​Receiving the stock​​​​​Monitoring the stock volume​​​​​Dispatching trucks​​​​​Receiving stock​​​​​Stock sorting according to routes