Rabeya Ikram
AeroLeads people directory · profile

Rabeya Ikram Email & Phone Number

Technical and Customer Support Manager @ Konext.co | Master's in Information Technology at Konext.co
Location: Lahore District, Punjab, Pakistan 2 work roles 2 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Konext.co
Role
Technical and Customer Support Manager @ Konext.co | Master's in Information Technology
Location
Lahore District, Punjab, Pakistan

Who is Rabeya Ikram? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Rabeya Ikram is listed as Technical and Customer Support Manager @ Konext.co | Master's in Information Technology at Konext.co, based in Lahore District, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Rabeya Ikram.

Rabeya Ikram previously worked as ๐‘ป๐’†๐’„๐’‰๐’๐’Š๐’„๐’‚๐’ ๐’‚๐’๐’… ๐‘ช๐’–๐’”๐’•๐’๐’Ž๐’†๐’“ ๐‘บ๐’–๐’‘๐’‘๐’๐’“๐’• ๐‘ด๐’‚๐’๐’‚๐’ˆ๐’†๐’“ at Konext.Co and ๐‘ป๐’†๐’„๐’‰๐’๐’Š๐’„๐’‚๐’ ๐’‚๐’๐’… ๐‘ช๐’–๐’”๐’•๐’๐’Ž๐’†๐’“ ๐‘บ๐’–๐’‘๐’‘๐’๐’“๐’• ๐‘จ๐’ˆ๐’†๐’๐’• at Konext.Co. Rabeya Ikram holds Master'S Degree, Information Technology, A from Imperial College Of Business Studies.

Company email context

Email format at Konext.co

This section adds company-level context without repeating Rabeya Ikram's masked contact details.

Konext.co

Review company-level records connected to Rabeya Ikram before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Rabeya Ikram

As a Technical and Customer Support Manager at Konext.co with a Master's in IT, my role revolves around spearheading a team to deliver outstanding customer support and driving process efficiencies. Our collective efforts have led to a substantial 20% cut in response times and a surge in customer satisfaction, showcasing my commitment to excellence and continuous improvement.Equipped with a solid educational foundation and refined analytical skills, my focus is on mentoring my team of five and fostering an environment conducive to learning and growth. We, as a unified team, are dedicated to streamlining customer interactions through effective use of CRM and agile methodologies, ensuring that our services remain at the forefront of the industry.

Current workplace

Rabeya Ikram's current company

Company context helps verify the profile and gives searchers a useful next step.

Konext.co
Konext.Co
Technical and Customer Support Manager @ Konext.co | Master's in Information Technology
AeroLeads page
Company profile
View company profile Email format
2 roles

Rabeya Ikram work experience

A career timeline built from the work history available for this profile.

๐‘ป๐’†๐’„๐’‰๐’๐’Š๐’„๐’‚๐’ ๐’‚๐’๐’… ๐‘ช๐’–๐’”๐’•๐’๐’Ž๐’†๐’“ ๐‘บ๐’–๐’‘๐’‘๐’๐’“๐’• ๐‘ด๐’‚๐’๐’‚๐’ˆ๐’†๐’“

Current
Konext.Co

Lahore, Punjab, Pakistan

๐“๐ž๐š๐ฆ ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐š๐ง๐ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญLed a team of 5 dedicated support agents, orchestrating seamless customer interaction via live chat and ticketing systems. Prioritized mentorship and empowerment, ensuring each team member delivered exceptional service aligned with company standards.๐๐ซ๐จ๐œ๐ž๐ฌ๐ฌ ๐ˆ๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ž๐ฆ๐ž๐ง๐ญImplemented agile methodologies driving a 20% reduction in.

Oct 2021 - Present

๐‘ป๐’†๐’„๐’‰๐’๐’Š๐’„๐’‚๐’ ๐’‚๐’๐’… ๐‘ช๐’–๐’”๐’•๐’๐’Ž๐’†๐’“ ๐‘บ๐’–๐’‘๐’‘๐’๐’“๐’• ๐‘จ๐’ˆ๐’†๐’๐’•

Konext.Co

Lahore, Punjab, Pakistan

๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐€๐ฌ๐ฌ๐ข๐ฌ๐ญ๐š๐ง๐œ๐ž ๐š๐ง๐ ๐ˆ๐ฌ๐ฌ๐ฎ๐ž ๐‘๐ž๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐งOffered swift technical assistance and resolved customer inquiries adeptly via live chat and ticketing systems. Proficiently troubleshooted software issues and guided customers through solutions, ensuring optimal user experience.๐ƒ๐จ๐œ๐ฎ๐ฆ๐ž๐ง๐ญ๐š๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐Š๐ง๐จ๐ฐ๐ฅ๐ž๐๐ ๐ž ๐’๐ก๐š๐ซ๐ข๐ง๐ Maintained meticulous records of customer interactions.

Oct 2017 - Jan 2021
2 education records

Rabeya Ikram education

Master'S Degree, Information Technology, A

Imperial College Of Business Studies

๐ผ ๐‘๐‘œ๐‘š๐‘๐‘™๐‘’๐‘ก๐‘’๐‘‘ ๐‘š๐‘ฆ ๐‘€๐‘Ž๐‘ ๐‘ก๐‘’๐‘Ÿ'๐‘  ๐‘‘๐‘’๐‘”๐‘Ÿ๐‘’๐‘’ ๐‘–๐‘› ๐ผ๐‘›๐‘“๐‘œ๐‘Ÿ๐‘š๐‘Ž๐‘ก๐‘–๐‘œ๐‘› ๐‘‡๐‘’๐‘โ„Ž๐‘›๐‘œ๐‘™๐‘œ๐‘”๐‘ฆ ๐‘Ž๐‘ก ๐‘กโ„Ž๐‘’ ๐‘’๐‘ ๐‘ก๐‘’๐‘’๐‘š๐‘’๐‘‘ ๐ผ๐‘š๐‘๐‘’๐‘Ÿ๐‘–๐‘Ž๐‘™ ๐‘†๐‘โ„Ž๐‘œ๐‘œ๐‘™ ๐‘œ๐‘“ ๐ต๐‘ข๐‘ ๐‘–๐‘›๐‘’๐‘ ๐‘  ๐‘†๐‘ก๐‘ข๐‘‘๐‘–๐‘’๐‘ . ๐‘‡โ„Ž๐‘–๐‘  ๐‘๐‘Ÿ๐‘œ๐‘”๐‘Ÿ๐‘Ž๐‘š ๐‘๐‘Ÿ๐‘œ๐‘ฃ๐‘–๐‘‘๐‘’๐‘‘ ๐‘š๐‘’.

Bachelor Of Science - Bs, Computer And Information Sciences And Support Services

University Of The Punjab

๐ผ ๐‘Ž๐‘š ๐‘Ž ๐‘๐‘Ÿ๐‘œ๐‘ข๐‘‘ ๐‘Ž๐‘™๐‘ข๐‘š๐‘›๐‘ข๐‘  ๐‘œ๐‘“ ๐‘กโ„Ž๐‘’ ๐‘ˆ๐‘›๐‘–๐‘ฃ๐‘’๐‘Ÿ๐‘ ๐‘–๐‘ก๐‘ฆ ๐‘œ๐‘“ ๐‘ƒ๐‘ข๐‘›๐‘—๐‘Ž๐‘, ๐‘คโ„Ž๐‘’๐‘Ÿ๐‘’ ๐ผ ๐‘’๐‘Ž๐‘Ÿ๐‘›๐‘’๐‘‘ ๐‘š๐‘ฆ ๐ต๐‘Ž๐‘โ„Ž๐‘’๐‘™๐‘œ๐‘Ÿ ๐‘œ๐‘“ ๐‘†๐‘๐‘–๐‘’๐‘›๐‘๐‘’ ๐‘‘๐‘’๐‘”๐‘Ÿ๐‘’๐‘’. ๐‘‡โ„Ž๐‘–๐‘  ๐‘“๐‘œ๐‘ข๐‘›๐‘‘๐‘Ž๐‘ก๐‘–๐‘œ๐‘›๐‘Ž๐‘™ ๐‘’๐‘‘๐‘ข๐‘๐‘Ž๐‘ก๐‘–๐‘œ๐‘› ๐‘๐‘Ÿ๐‘œ๐‘ฃ๐‘–๐‘‘๐‘’๐‘‘ ๐‘š๐‘’.

FAQ

Frequently asked questions about Rabeya Ikram

Quick answers generated from the profile data available on this page.

What company does Rabeya Ikram work for?

Rabeya Ikram works for Konext.co.

What is Rabeya Ikram's role at Konext.co?

Rabeya Ikram is listed as Technical and Customer Support Manager @ Konext.co | Master's in Information Technology at Konext.co.

Where is Rabeya Ikram based?

Rabeya Ikram is based in Lahore District, Punjab, Pakistan while working with Konext.co.

What companies has Rabeya Ikram worked for?

Rabeya Ikram has worked for Konext.Co.

How can I contact Rabeya Ikram?

You can use AeroLeads to view verified contact signals for Rabeya Ikram at Konext.co, including work email, phone, and LinkedIn data when available.

What schools did Rabeya Ikram attend?

Rabeya Ikram holds Master'S Degree, Information Technology, A from Imperial College Of Business Studies.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.