* Handle and process export orders from initiation to completion.* Coordinate with various departments to ensure timely order fulfillment.* Communicate with international customers regarding order status, shipment details, and any related inquiries.* Collaborate with the sales team to provide necessary support for international sales initiatives.* Assist in the development of sales strategies for export markets.* Maintain accurate and organized records of export transactions, contracts, and related documentation.* Prepare reports on export activities as required.* Proactively identify and address challenges related to export processes.* Collaborate with relevant teams to resolve issues efficiently.* Participate in process improvement initiatives to enhance the efficiency of export operations.* Develop and maintain a deep understanding of the company’s products/services to effectively communicate with customers and address inquiries.

Scandinavian & French Region* Managed and developed B2B sales activities* Built and maintained relationships with a diverse portfolio of clients, including distributors, wholesalers, and retailers.* Conducted market research to identify sales opportunities, market trends, and competitive landscapes.* Provided product training and demonstrations to clients, ensuring their understanding of features, benefits, and unique selling points.* Negotiated pricing, terms, and contracts with customers, balancing company profitability and customer satisfaction.* Monitored sales performance, analyzed data, and generated reports to evaluate sales trends, forecast demand, and identify areas for improvement.* Attended international fairs, industry conferences, and networking events to showcase products, expand professional networks, and stay updated on industry developments.*Worked closely with cross-functional teams, including production, logistics, and customer service, to ensure smooth order fulfillment and customer satisfaction.

Scandinavian & French Region

* Greeted and welcomed guests in a professional manner, ensuring a positive first impression.* Provided excellent customer service by assisting guests with check-in, check-out, andinquiries about hotel facilities and services.* Utilized a variety of software and systems, such as property management systems andreservation platforms, to handle guest bookings, modifications, and cancellations.(Specifically Opera PMS) * Responded promptly to guest requests, concerns, and complaints, resolving issues to thesatisfaction of the guest and maintaining a high level of guest satisfaction.* Maintained a strong knowledge of hotel amenities, local attractions, and points of interest to provide accurate and helpful information to guests.* Collaborated with other hotel departments, including housekeeping and maintenance, to ensure a seamless guest experience.* Assisted in training new front desk staff members, providing guidance on hotel procedures,customer service standards, and operational protocols.

Responsible for the Blog Department * Leading the team* Proofreading & Editing* Having an active role in decision making process

Securtiy & Strategy Studies