Rabia Mahmood

Rabia Mahmood Email and Phone Number

Manager @ Deloitte | Customer Experience (CX), Research, and Storytelling @ Deloitte
Chicago, IL, US
Rabia Mahmood's Location
Chicago, Illinois, United States, United States
Rabia Mahmood's Contact Details

Rabia Mahmood personal email

n/a
About Rabia Mahmood

Passionate about exploring customer experience and writing stories that inform, influence, and inspire them to stay engaged with their health. Skilled in qualitative/foundational research, stakeholder engagement, and human-centered design. 9 years of experience in management consulting, health and wellness, and organizational transformation.

Rabia Mahmood's Current Company Details
Deloitte

Deloitte

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Manager @ Deloitte | Customer Experience (CX), Research, and Storytelling
Chicago, IL, US
Website:
deloitte.com
Employees:
490451
Rabia Mahmood Work Experience Details
  • Deloitte
    Deloitte
    Chicago, Il, Us
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  • Deloitte
    Manager
    Deloitte Jan 2019 - Present
    Worldwide, Oo
    Design the strategy and approach for multiple qualitative research studies exploring the usability and outcomes associated with government-funded health care pilots. Engage with a network of health care providers; oversee and facilitate exploratory interviews; synthesize findings into case studies and digital content (podcasts, videos, infographics) - all to showcase successful organizational transformation.
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  • Booz Allen Hamilton
    Senior Consultant
    Booz Allen Hamilton Oct 2017 - Dec 2018
    Mclean, Va, Us
    Conducted briefings with state legislators and government partners to establish visibility for a community-based public health initiative. Planned and executed a needs assessment in 7 states (40-60 interviews per state) – building relationships with hundreds of community partners to advise a public health action plan. Conceptualized, planned, executed, and evaluated a 3-day Strategic Planning Session, bringing together 70+ state and local officials, including the U.S. Surgeon General, to design a community engagement plan.
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  • Aon Hewitt
    Health And Benefits Analyst
    Aon Hewitt Jun 2015 - Aug 2017
    London, Gb
    Advised clients on leading trends in the wellbeing industry, including digital tools and therapeutics, remote monitoring, and specialty solutions – with the aim of advancing the client’s long-term strategy of retaining a healthy and productive workforce.
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  • Emory Healthcare
    Graduate Assistant In Research, Patient Experience
    Emory Healthcare Sep 2014 - May 2015
    Atlanta, Ga, Us
    Designed a qualitative consumer experiences study to analyze the perception of patient wait times on overall satisfaction. Publication: Shorter Perceived Outpatient MRI Wait Times Associated with Higher Patient Satisfaction, Journal of the American College of Radiology (January 4, 2016).
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  • Blue Cross Blue Shield Association
    National Programs Intern, Consumer Transparency
    Blue Cross Blue Shield Association May 2014 - Aug 2014
    Chicago, Il, Us
    Conducted an analysis of Fortune 500 clients who held National Accounts with the firm. Results included a detailed overview of wins, losses, and industry segment data for inclusion in firm marketing materials.
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  • Centers For Disease Control And Prevention
    Program Analyst
    Centers For Disease Control And Prevention Oct 2013 - May 2014
    Atlanta, Ga, Us
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  • Michigan Cardiovascular Outcomes Research And Reporting Program
    Project Healthy Schools (Phs), Health Ambassador
    Michigan Cardiovascular Outcomes Research And Reporting Program Jan 2013 - May 2013
  • Emotion Regulation And Self-Control Lab
    Research Analyst
    Emotion Regulation And Self-Control Lab Apr 2011 - Jan 2013
  • Summer In South Asia Fellowship
    Independent Research Fellow
    Summer In South Asia Fellowship Jul 2012 - Aug 2012

Rabia Mahmood Skills

Microsoft Office Adobe Photoshop Digital Photography Photoshop Program Management Data Analysis

Rabia Mahmood Education Details

  • Emory University
    Emory University
    Health Policy And Management
  • University Of Michigan
    University Of Michigan
    Psychology
  • University Of Michigan
    University Of Michigan

Frequently Asked Questions about Rabia Mahmood

What company does Rabia Mahmood work for?

Rabia Mahmood works for Deloitte

What is Rabia Mahmood's role at the current company?

Rabia Mahmood's current role is Manager @ Deloitte | Customer Experience (CX), Research, and Storytelling.

What is Rabia Mahmood's email address?

Rabia Mahmood's email address is rm****@****tte.com

What schools did Rabia Mahmood attend?

Rabia Mahmood attended Emory University, University Of Michigan, University Of Michigan.

What skills is Rabia Mahmood known for?

Rabia Mahmood has skills like Microsoft Office, Adobe Photoshop, Digital Photography, Photoshop, Program Management, Data Analysis.

Who are Rabia Mahmood's colleagues?

Rabia Mahmood's colleagues are Kaoutar Benakcha, Victor Hugo Mendoza, Pankaj Kumar Patra, Carlos Antonio Hernández Angeles, Ankit Mali, Ihab Abbas, Will N..

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