Duties & Responsibilities: HR Development Assist in the development of HR policies keeping in view people requirements and best market practices. Design HR Forms and Process Flows of each HR Function. Draft Job Descriptions of each position with the coordination of the concerned department manager. HR Recruitment Design and develop the recruitment strategy for the organization based on the availability of vacant slot in the approved organogram. Conduct the requisite formalities for the hiring of internal / external candidate including arranging for the advertisement, screening and shortlisting of candidates, arranging for interviews panel interviews. Check for all the requisites and completion of formalities for processing a recruitment. Prepare of hiring proposals and upon approval issuance of appointment letters. Document and update of new joiners the pre-hiring documents for salary processing.HR Operations Process Monthly Payroll in all respect and issuance of salary slip. Manage Attendance, Confirmation, Leave Management, EOBI, Health Insurance, SESSI, Separation and Final Settlement. Coordinate with vendor for issuance of Staff ID card Contact to different universities to verify the last qualification certificate/degree. Maintain Employee Data Record and completion of personal files. Administration Prepare Store Requisition for issuance of Pantry & Janitorial Items. Maintain stock of Pantry crockery  Assist to Line Manager in the administrative matters. Automation Develop HR software to close liaison with vendor. To implement all the HR policies on system to regulate automatic attendance & payroll management and ultimately aims to optimize HR Operations for better organizational efficiency.

• Screening resumes and obtains client information by answering telephone calls verifying information.• Performance & background check.• Make advertisements of different jobs and circulate it on available resources.• Performing phone interviews with candidates and do maintain regular contact with possible suitable candidates.• Informing job applicants about job duties, responsibility, benefits and opportunities.• Overviewing hiring process which includes coordinating job posts, reviewing resumes.• Make MIS and record keeping and perform other assigned projects.• Following up on the interview process status.• Efficiently and effectively fill the positions.• Develop a pool for qualified candidates in advance of need.• Determines eligibility by comparing client information to requirements.• Establishes policies by entering client information; confirming pricing.• Informs clients by explaining procedures; answering questions; providing information.• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

• Screening resumes and obtains client information by answering telephone calls verifying information.• Short listing candidates as per clients’ requirements• Make advertisements of different jobs and circulate it on available resources. • Performing phone interviews with candidates and do maintain regular contact with possible suitable candidates.• Informing job applicants about job duties, responsibility, benefits and opportunities.• Over viewing hiring process which includes coordinating job posts, reviewing resumes. • Make MIS and record keeping and perform other assigned projects. • Following up on the interview process status. • Efficiently and effectively fill the positions.• Develop a pool for qualified candidates in advance of need. • Establishes policies by entering client information; confirming pricing. • Informs clients by explaining procedures; answering questions; providing information.• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. • Schedule and attend meetings with clients to discuss about problems and their solutions.• Deal with insurance company for registration of employees in Health and Life insurance.• Preparing letters such as offer, experience, termination and other letters for employees deputed to different clients. • Administering Health and life insurance of outsourced employees. • Reviewing expenses of employees. • Handling the full and final settlements of employees on monthly basis. • Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of clients & employees. • Working on EOBI portal for the Deletion and registration of Employee • Resolving grievances or queries that any of the employees (deputed to client) have. • Preparing and processing timely distribution of salary.• Preparing payroll of employees.

Worked as a SQ-Intern | Service Quality Department• Assisted, comments cards data entering• Witnessed, the VOC being conducted at SQD• Visited, Branches for the quarterly basis monitoring of the rating criteria.• Observed How the CRMU officer processes and procures follow ups on the complaints (from the relevant stakeholders).• Completion of Complaint Resolution & Management Unit Manual.• Attended, the CRMU Staff in the CGHM (Consumer Grievance Handling Mechanism) presentation.• Attended, Trainings regarding CGHM and Stress Management.• Observed, how the CRMU officers keeps the customer in loop through Acknowledgments, Interim and Resolution mediums (as advised by the Regulatory, SBP) Worked as a HR-Intern| Human Resource Department• Maintaining computer system by updating and entering data.• Update and maintain MIS.• Interview calls and all arrangement of interview.• Project of ECIB (Electronic Credit Information Bureau).• Project of Statement of Ethics, data entry.