Rabia Ummar Email & Phone Number

Canada

Chennai, Tamil Nadu, India

Toronto, Ontario, Canada

Floor Support – assisting team, answering questions and providing support forchallenging calls or reviews.• Escalations – handling customer and merchant escalation calls and Credit escalationreviews through inbound or outbound calls.o Resolving escalated matters through the assessment of customer accountsfor financial adjustments.o Resolving escalated matters through the assessment of accounts for accountrestructuring.o Making credit limit decisions as per… Show more Floor Support – assisting team, answering questions and providing support forchallenging calls or reviews.• Escalations – handling customer and merchant escalation calls and Credit escalationreviews through inbound or outbound calls.o Resolving escalated matters through the assessment of customer accountsfor financial adjustments.o Resolving escalated matters through the assessment of accounts for accountrestructuring.o Making credit limit decisions as per guidelines and within the delegated limitof authority through the review of customer’s credit file and accountinformation.o Escalating and providing recommendations to management on credit limitincreases for amounts outside of delegated limit of authority. Show less

Toronto, Ontario, Canada

Chennai, Tamil Nadu, India

Responsible for conducting business French course Conducting and Evaluating French examination Creating interactive classroom sessions for adults and kids Conducting fun with French events

Chennai, Tamil Nadu, Inde

Tamil Nadu, India

French, B2

Bachelor Of Technology - Btech, Food Technology And Processing, First Class - With Distinction

Education record