Following up on leads and winning new clients.Developing and implementing strategic plans to manage and grow accounts.Retaining clients and building strong, trusting relationships.Understanding client needs and identifying new business opportunities within your portfolio.Providing superior customer service and ensuring client satisfaction.Communicating and coordinating with internal teams to deliver solutions.Identifying opportunities for improvement and proposing new tools and processes.Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Develop solutions integrating Microsoft Azure clouds with services hosted on-premiseDefine and implement Azure cloud-based solution architectures.Help monitor Azure cloud-based systems for availability, performance, reliability, security, etc. using tools like Azure Monitor.Assist with upgrading, installing, and configuring monitoring solutions for Azure IaaS Windows servers and PaaS services like Azure SQLAdvise on cost size and optimization for current infrastructure.• Azure Active directory Tenant• Azure Load Balancer• Azure VPN• Virtual Gateway• Microsoft Express Routs• Azure Firewall• Azure VM Machines• Azure VDI• Resource Groups• Subscriptions• Azure Virtual Network Peering• Price Calculation• SQL Instance, SQL Machine• Azure Blob Storage• Azure Backup Solution• Geographical Regions

Running regular checks on network and data securityIdentifying and acting on opportunities to improve and update software and systemsDeveloping and implementing IT policy and best practice guides for the organizationDesigning training programs and workshops for staffConducting regular system auditsRunning and sharing regular operation system reports with senior staffOverseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outagesManaging and reporting on allocation of IT budgetProviding direction for IT team membersIdentifying opportunities for team training and skills advancement

Experienced Technical Education Technology Manager with expertise in MicrosoftActive Directory, DHCP, DNS, Group Policy, Exchange Server, and Hyper-V.Skilled in designing and implementing troubleshooting scenarios for MicrosoftMCSE, MCSA and CompTIA A+ & N+ candidates.Seeking to contribute my technical knowledge and instructional design skills toenhance technical training programs.

Microsoft Certified TrainerClassroom and e-learning instructors, learning consultants, conference presenter, and user group leader.Microsoft premier technical and instructional experts on Microsoft technologies,Authorized to deliver training for Microsoft Certification

Selling computer for corporates and individuals2. Troubleshooting and resolving software and hardware issues3. Installing DOS OS4. Installing windows 3.11 and windows 95 OS