Rabij P George Email & Phone Number

Dubai, United Arab Emirates

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Network Management and Cybersecurity: Monitoring and testing for intrusion and spam filtering using Sophos Endpoint Management to ensure network security and integrity. ❖ Microsoft Exchange Server Management: Handling the management of the Microsoft Exchange server, including overseeing email archives, conducting regular backups, and ensuring server maintenance with Mail store. ❖ Server Maintenance and Data Backups: Troubleshooting and maintaining servers, ensuring reliable data backups, and managing application and file servers using Veeam Backup Software to guarantee data protection and recovery.❖ IT Support Provision: Providing comprehensive support for all IT-related issues, including desktop support, resolving networking issues, and addressing any technical problems to ensure smooth operation.❖ IT Helpdesk and Asset Management: Managing the IT helpdesk ticketing system to efficiently handle, assign, and maintain tickets, licenses, IT policies & procedures, and inventory tracking to ensure all IT assets are properly accounted for and maintained.❖ ISP Liaison: Coordinating with the Internet Service Provider (ISP), Etisalat, to manage internet packages, sim cards, and related services through the B2B portal to ensure continuous and reliable internet connectivity. ❖Mobile Device Management and Software Deployment: Overseeing ManageEngine Mobile Device Management (MDM) for all company devices such as tablets and smartphones, ensuring devices are secure, up-to-date, and functioning correctly. Handling engineering software deployment and fine-tuning settings through the Autodesk Portal. Managing email spam filtering, reporting, sender policies, domain exemptions, blocking, and delivery with Barracuda Spam Filtering. ❖ Printer and Call Center System Management: Managing local and network printers, including troubleshooting, monitoring, and access rights using MYQ Solutions.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔– ❖ Active Directory, DNS, and DHCP Management: Managed and maintained Active Directory services to ensure efficient user authentication and directory management. Oversaw DNS and DHCP configurations to maintain seamless network operations and address allocation. ❖ Server and Network Device Monitoring: Monitored the performance and health of servers and networking devices within the datacenter to ensure optimal functionality and uptime. Conducted regular system checks and performance tuning to prevent and address potential issues proactively. ❖ CCTV and Biometric Device Configuration: Configured and monitored CCTV systems and biometric devices to enhance security and access control within the organization. Implemented and maintained surveillance and biometric access systems to ensure proper functionality and compliance with security protocols. ❖ User Account and Workstation Setup: Set up and configured user accounts and workstations, ensuring proper security settings, software installations, and network connectivity for new and existing employees. Conducted onboarding and offboarding processes, including account creation, permission settings, and workstation.

Bachelor'S Degree, Information Technology

Education record