Rabinder Singh Email & Phone Number

Noida Area, India

Iam working as a it associate to handle the client request and deliver the output with in the SLA date.Maintaining the good quality

Create highly professional presentation for CareerBuilder’s clients.Maintaining SLA and Quality level at >95%.Communicate with clients and team members to understand and clarify the requirements of the job submission.We are working for one of their major client and the work is related to a job portal and this is the number one job portal for North America.We receive requests in Teamtrack (ticketing tool) and based on the requirement we fulfill that.Basically we are using their CMS (AXIOM) to fulfill all the requirement and we work on this CMS.We post new jobs for their multiple clients and also make changes in their active jobs.We are also responsible for creating Job posting template using which we can post multiple jobs without spending much time.Noteworthy Highlights:Reported 300 Account Reviews in last Quarter out of which 297 were approved.Received appreciation from all major clients for maintaining 97% quality.Received Q1 Top Performer Award.Single handedly achieved the delivery with zero rework.Worked as a single unit to achieve the client deadlines; Teamtrack and AxiomOSWindows 7Team-Size30

Science, 69

Activities and Societies: Participating in Football,cricket,hockey

Education record

Bca

Xii

Mca