Dynamic and results-oriented professional with 15+ years of experience in administration and admission counselling within the education and management sector. Proven expertise in overseeing administrative operations, managing admissions processes, and enhancing student services. Skilled in communication and relationship building, database management, student counselling, event coordination, etc. Known for fostering positive relationships with students, faculty, and stakeholders to achieve institutional goals. Adept at implementing strategic initiatives to improve efficiency and enhance the overall student experience. Seeking to leverage my comprehensive background and dedication to student success in contributing to the continued growth and excellence of educational institutes.I hold an MBS degree and am dedicated to mentoring teams to success through comprehensive training on key performance indicators (KPIs), upselling techniques, visual merchandising, and product knowledge. I prioritize creating safe environments for customers and staff by ensuring health and safety, first aid coverage, and security at all times. With a keen eye for standard operating procedures (SOPs), stock management, retail audits, and organizational administration, I handle disciplinary actions swiftly and effectively.In my 15 years with a national & multinational company, I have honed exceptional communication and relationship-building skills, fostering team collaboration to achieve outstanding customer satisfaction. My extensive experience with global fashion brands such as H&M, COS, & Other Stories, Monki, and the American office supply and solutions brand Office Depot underscores my capability. I was honored with the "President's Award" by COS (Alshaya Group) in 2020 for my exemplary performance.