Pre-Sales Business Analyst
Beirut, Lebanon
Worked on an extensive Workflow Automation Platform for enterprises supporting Microsoft, Captaris, Agile and other environments, to design, run, and track automated business processes- Zajel – Bahrain Intra-Governmental E-Correspondence, workflow analysis- Conducted workflow software presales presentations, trainings & client live demos including: Bank of Beirut, Lebanese Army, and Pepsi Bottler- Delivered requirements specifications documents and proposals- Worked on manuals, user guides & product video recordings- Handled marketing and branding including content release of feature maps, posters and brochures- Conducted workflow software competitive analysis- Delivered customized business process templates designs using BPMN to reflect different client interests - Worked on business intelligence; business reporting strategies using OLAP cube- Was involved in software quality assurance cycles