3R knowledge consulting provides world class proven experience management services and products in the field of organizational learning and expertise-based knowledge management.

Accountable for designing and implementing an integrated learning strategy that balances experiential, social, and formal learning. Learning starts with a Hansei attitude, a self-reflective capacity to re-question one’s knowledge for continuous development.Responsibilities: • Alignment with organization goals: Ensuring that learning and development programs align with the overall goals and strategies of the Organization.• Identifying learning needs: Assessing the organization's and its employees' needs to determine what learning and development programs are required.• Delivering learning programs: designing and implementing an integrated engineering learning strategy that balances experiential (on-the-job), social (communities), and formal learning (training).• Measurement of program effectiveness: Evaluating the effectiveness of learning programs through assessments, surveys, and other metrics to ensure they are achieving desired outcomes.• Managing the learning team: Managing directly or indirectly a team of instructional designers, trainers, and other learning professionals, providing guidance, mentoring, and supervision.• Inclusion and collaboration with other departments, and human resources, and collaborating with them to ensure a coordinated approach to learning and development within the organization.• Providing feedback: Providing feedback to the management and the employees about the learning programs and their impact on the organization.• Staying up-to-date: Keeping up-to-date with industry trends and best practices in organizational learning and development. Adopt and adapt the industry best practices for the Organization’s businesses. • Learning technologies and capabilities: provide guidance and coaching to create different learning formats relying on various digital technologies (interactive sessions, wiki, Scribe videos…) • Budgeting and resource allocation: Managing the budget and vendor relationships to learning and development products.

• Establish strategies for knowledge sharing, transferring, reusing, and applying expertise to solve technical engineering problems.• Design the knowledge architecture for the organization’s different businesses. An in-house developed methodology that represents the business core knowledge areas and their relationships. It helps to understand the flow of knowledge from one area to another, the knowledge interfaces, and the human expertise.• Develop and implement retention of critical knowledge (RoCKs) strategies as needed to help overcome demographic and functional challenges associated with retaining knowledge.• Expertise Mapping - develop and implement an approach for each KS community to do expertise mapping - including showing sociograms in real-time in the metrics area (scorecard) of each KS community. • Develop and lead the social network analysis (SNA): Not all tasks can be carried out with the same group dynamics. Different tasks require different group configurations and dynamics to be executed in a collaborative mode. SNA can create visual patterns of collaboration for the tasks and activities carried out by the KS communities.• Lead the development of the search and findability capabilities by working with the engineering teams, knowledge-sharing developer team, user groups, and external vendors to test, gather, and deliver enhancements that allow knowledge to be more easily shared and retrieved within and across the organization’s businesses.• Inclusion and collaboration with other departments, such as product management, supply chain, and quality, and collaborating with them to ensure a coordinated approach to technical problem-solving within the organization.• Governance and measurement: ensure a governed approach to knowledge-sharing and collaboration with a set of metrics and KPIs for continuous improvement. Individual contributions are recognized, rewarded, and justified in the context of the overall organization’s value.

Business Process Management for Virtual Organizations

• Accountable for designing and implementing the business value architecture that transforms strategic and innovation initiatives into viable customer projects.• Led and managed the ideation process based on the creative process: preparation, incubation, illumination, and verification for implementation. • Led and designed software development based on agile methodology (scrum), user-centric storytelling, and UX/ UI development. • Led and managed the customer relationship while maintaining the budget and expectations.