Obtaining the license for The Dog and Partridge and building a partnership to work on the key focuses and improve business performance.Leading and coordinating the set-up of charity events, private parties and promoting upcoming pub events, programmes, and weekly trivia game nights to increase sales. Accountable for cashing up, payroll, accounting, leading staff, and managing costs to improve business efficiency.Developing a great reputation of the pub and managing a team 7 days a week to deliver high-level customer service.Maintaining cellar, stock, and premises and ensuring the availability of products all time to streamline operations.Serving the customers to a high standard and following COVID cleaning standards to ensure the safety of customers and staff.Planning events for a whole day and fostering coordination to streamline events functions, while resolving problems promptly.Reviewing pricing of local competitors and evaluating the local market trends to make informed decisions. Promoting events and drinks promotions through creating posters and social media posts as well as paid market adverts.Conducting a monthly meeting with Marston's brewery to ensure alignment on business plans and discuss new businesses.

Joined a troublesome pub where the police intervened and appointed to resolve problems and manage the crisis. Acted as a relief manager and coordinated with the police to ensure the safety and security of the premises. Created and implemented improved working methods to achieve the police’s requests.

Performed duties for a little community pub with professionalism and delivered exceptional services to the locals to enhance their experience. Ordered beer and managed team to ensure smooth working functions, as well as organised events and parties for local entertainment.

Created and applied strict rules that used in other pubs and doubled the weekly sales from a 4K pub to an 8K pub in the year.

Established a reputation through a positive attitude and became a part of the community. Enhanced business process and organised weekly events and parties to facilitate community and increase sales.Maintained stock regularly and achieved a £3K weekly increase in bar sales within 4 months.

Promoted to support business sales and streamline offices function. Managed warehouse operations and maintained office services and administration systems. Liaised with marketing re website sales and ensured all targets exceeded for the month.Reviewed sales reporting and prepared action plan to increase sales conversions.

Played a key role as a sales administrator and dealt with the sales orders for the independent trade accounts. Developed skills during the time at Trekmates and achieved progress in terms of earnings and promotion. Managed and prioritised workload, answered all phone calls, and monitored sales for accounts, account statuses, and stock. Managed and coordinated the key accounts, such as Tesco and Amazon to generate business. Evaluated the dimension system and upgraded from Sage 50 Accounts to optimise order processing and invoicing wholesalers.Provided training to the new member of staff and advised colleagues to improve their performance and drive results.