Rachael Bowen Email and Phone Number

• Design advertisements for social and print media outlets to boost upcoming events and new promotions.• Improve marketing presence of award winning business through multiple mediums.Develop processes to promote growth and resolve issues by maintaining open communication with management team.• Attend River Falls Chamber of Commerce meetings to collaborate with local businesses to promote community events.• Interview, hire and manage employee staff .• Developed new training program to ensure consistency and employee success.• Coach and retrain staff to improve overall customer satisfaction while reducing turnover rate.• Respond to customer feedback in a professional manner via emails, Facebook, phone and in person.• Assisted with input and development of new Point of Sales software system.

+Bartender ~ September 2015+Cocktail Waitress ~ August 2014+Front-End Hostess ~ March 2014+Restaurant Server ~ September 2013• Communicated efficiently to customers and coworkers in order to provide professional, friendly, and fast service that adhere to business standards.• In charge of opening and closing duties such as setting registers, settling credit card statements, and stocking liquor cabinets, while overseeing employees to maximize resource efficiency. • Established strong relationships with customers to create a more positive server to customer relation.• Trained new employees on guest service expectations, safety procedures, proper food handling, and restaurant protocols.

+Women's Specialist ~ March 2013+Apparel Team Member ~ September 2012+Price Accuracy Team Member ~ May 2012+Front-End Cashier ~ August 2011• Analyzed monthly department store layouts to modify home store marketing designs in order to promote current and future products.• Supervised team members to help complete overall store expectations.• Accurately arranged store sale signs within a two hour deadline for all five clothing departments for next day sale promotions.• Managed logistics of unloading shipment while prioritizing corporate store layout request with home store layout designs and current inventory levels.