Implementation and co-ordination of new business for UK and Ireland for independent dealers, licensees, supporting service delivery for overseas clients and contributing towards global targets. Supporting and communicating with retailers, third party suppliers, contractors, and all internal departments to resolve all issues throughout implementation process.

Experienced in contract negotiation and renewal with new and existing customers within the petroleum industry, establishing and maintaining excellent customer relationships and supporting client queries. Working internally across all departments to create and maintain consistency, improving implementation and service delivery, mentoring and supporting team members. Externally, working with suppliers to aid swift implementation of service, remedy implementation issues, solving problems and… Show more Experienced in contract negotiation and renewal with new and existing customers within the petroleum industry, establishing and maintaining excellent customer relationships and supporting client queries. Working internally across all departments to create and maintain consistency, improving implementation and service delivery, mentoring and supporting team members. Externally, working with suppliers to aid swift implementation of service, remedy implementation issues, solving problems and building partnerships. Show less

Initially joining Fairbanks as Wetstock Analyst, working on MOC contracts detecting wetstock loss for petrol forecourt retailers, and later promoted to Senior Wetstock Analyst working with major independent network retailers across the UK and Ireland. Experienced in data analysis and reporting to Dealer Network, this customer facing role involved working with existing contracts, suppliers and regulatory bodies focusing on building strong client relationships.

Administrator to busy IT Consultancy providing direct support to team of IT consultants, dealing with and maintaining efficient systems in administration and documentation, experienced in Purchase Order Processing, Sales Order Processing, HR documentation and general office duties.