Rachael Daigle, Mha Email & Phone Number

Louisiana, United States

Plan, develop, organize, implement, and direct the day-to-day functions of the clinics and its programs and activities to ensure compliance, efficiency, and patient satisfaction.Profit & loss responsibility, including revenue, expenses, and budget management. Daily measurement and management of KPIs and operating metrics.Work in collaboration with People Operations to interview, hire, and train new staff. Responsible for the initial training and onboarding of new staff, along with maintaining oversight of performance - annual, 30-day, 90-day employee performance evaluations.Address issues raised by providers, employees, and patients and seek out appropriate leaders or partners to problem solve and improve processes.Maintain up to date inventory of clinical and non-clinical supplies. Order supplies as needed.Staff scheduling and practices that ensure continuous and timely availability of clinic staff.Maintain and follow up on all clinic maintenance and utilities.Meet or exceed patient needs in a caring, efficient and cost-effective manner, demonstrate honesty, and maintain complete patient confidentiality according to HIPAA regulations.

Baton Rouge, Louisiana, United States

Dallas, Texas, United States

Programs supported:Physical Medicine and Rehabilitation Residency, Brain Injury Medicine Fellowship, Colon and Rectal Surgery FellowshipDepartmental Memberships: BUMC Program Administrator Council (PAC), BUMC GME Welcome Committee, Program Evaluation Committee (PEC), and Clinical Competency Committee (CCC)Accreditation:-Interpret and apply ACGME/ABPMR/ABCRS, other national accrediting agencies, and hospital policies to support compliance.Administration-Update policies/schedules/curriculum, maintain resident/fellow files, monitor work hours, track procedure logs, document conference attendance/contracts/evaluations.Budgeting-Process invoices for program(s) expenses.Credentialing-Track, report, and ensure compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.Recruitment-Utilize ERAS and NRMP programs-Review applications to identify appropriate candidates for various training programs in accordance with established criteria-Complete annual surveys, such as the National GME Census through GME Track-Review applications and schedules visiting medical students for departmental rotationsResident/Fellow Support

-Ensure the residency program meets all ACGME requirements-Ensure trainee compliance with established policies and procedures, including monitoringof duty hour compliance and maintenance of related documentation. -Manage and maintain program data in MyEvaluations, including schedules,conferences, evaluations, duty hour tracking. -Attend monthly Program Coordinator meetings and other meetings as a representative ofthe training program. Budgeting:-Manage the program's GME budget, including oversight of trainee travel, education, and recruitment allocations-Process invoicing for program-related expensesRecruitment:-Communicate with potential applicants, explaining the Program’s application process anddistributing recruitment materials.-Notify applicants of decisions for interview and coordinate interview schedule withProgram Director, Department Chair, current trainees and faculty.-Utilize ERAS (Electronic Residency Application Service) software (when applicable) tomanage residency applications and compile reports as necessary.-Organize interview days, including evening before dinners, breakfast and lunch withtrainees, scheduling interviews, food and transportation needs asappropriate.-Maintain confidential information regarding applicants and interviews.-Annually update of FREIDA/GME Track and other relevant data sources.-Communicate Program changes to maintain an updated website and Training Programliterature.

Bossier City, Louisiana

Women's Merchandising/ Selling Manager-Led concept book direction and implementation, while making necessary adjustments according to store layout-Maintained a clean SNR report/followed up with any inventory discrepancies-Proactively communicated hits/misses, sizing/quality/pricing issues to corporate-Installed monthly window displays-Supervised staff and helped train new hires

Master Of Health Administration, 3.9 Gpa

Bachelor’S Degree, Psychology

Business Administration minor

High School

Activities and Societies: Student Council (Exec. Treasurer), Key Club, Spanish Honor Society