Office Manager & EA to CEO Japan’s first pre-IPO startup unicorn*Office Management*HR functions*EA support to CEO & VP *Office supplier management*Implementing processes & procedures*Office culture*Negotiating contracts*Travel management

To manage and coordinate the functions of reception, and to manage the performance of the receptionistImplement the office health and safety procedures and policiesCoordinate and organise any office maintenance work, and to deal and negotiate with suppliersTo improve processes, and to ensure everyone has the correct toolsTo ensure the office day to day runs smoothly including those of receptionRecord and monitor office expenditure, to ensure that we… Show more To manage and coordinate the functions of reception, and to manage the performance of the receptionistImplement the office health and safety procedures and policiesCoordinate and organise any office maintenance work, and to deal and negotiate with suppliersTo improve processes, and to ensure everyone has the correct toolsTo ensure the office day to day runs smoothly including those of receptionRecord and monitor office expenditure, to ensure that we are being the most cost effectiveOrganise the office layout and maintain supplies of stationery and equipment To liaise with IT company, and to organise and be responsible for onsite visitsOrganising and assisting with recruitment, such as posting jobs, and organising interviews, as well as arranging for visas for employees from abroadHeavily involved with HR duties, from new starters to updating HR records Responsible for fire safety, and assigned as Fire Marshall, responsible for organising and implementing the fire drill and plan for the companyOrganising company events, such as Christmas party, and other social team eventsOrganising office move, from sourcing removal company to negotiating costs & planning the logistics to complete a seamless move Show less

Build and maintain the company culture and office atmosphere in a rapidly growing environment, from an office of approximately 25 employees in the Head office based in London to now approximately 80 employees based worldwide, including Hamburg, Singapore and New York.Manage the purchasing and maintenance of office equipment, as well as office supplies.Work closely with IT to ensure new starters and guests are set up efficiently.Send out internal communications updating… Show more Build and maintain the company culture and office atmosphere in a rapidly growing environment, from an office of approximately 25 employees in the Head office based in London to now approximately 80 employees based worldwide, including Hamburg, Singapore and New York.Manage the purchasing and maintenance of office equipment, as well as office supplies.Work closely with IT to ensure new starters and guests are set up efficiently.Send out internal communications updating the company both locally and globally of relevant projects/events.Responsible for travel arrangements globally for all employees, arranging a variety of travel based over APAC and EMEA, also arranging accommodation locally for short and long term for employees from overseas.Creatively plan, organise and execute company gatherings, internal, external, special events and trips, such as the yearly company gathering. Accounting support i.e. expense requests and queries, ensure policies are adhered to.Participate in HR / Recruiting tasks such as on boarding and interview scheduling, as well as contracts.Responsible for the administration and efficient running of the office, introducing and implementing new procedures, to ensure the office runs smoothly on a day to day basis.Maintain office efficiency by planning and implementing office layouts and seating arrangements, promoting best practice in health and safety, ordering office equipment, furniture and assisting with any refurbishment projects or team / department moves.Responsible for relocating the London office including a team of approximately 50 employees, to new offices, on three occasions, from sourcing the removal company, planning and conducting the office move, from start to finish ensuring no disruptions in operations.Budget management experience and common sense approach to logistics and problem solving Show less

Working in Lloyds Corporate management team, responding to inbound calls from LloydsCorporate client’s daily queries and requests, and making outbound calls where necessary.This role required me to deliver clear and accurate communication to clients. Also identifying their financial needs and priorities so that they are always offered the most appropriate products and services and connecting them with the correct departments to ensure execution of each need is met effectively and in a… Show more Working in Lloyds Corporate management team, responding to inbound calls from LloydsCorporate client’s daily queries and requests, and making outbound calls where necessary.This role required me to deliver clear and accurate communication to clients. Also identifying their financial needs and priorities so that they are always offered the most appropriate products and services and connecting them with the correct departments to ensure execution of each need is met effectively and in a timely manner.Proactively built excellent client relationships with a clear focus on acquiring, growing & retaining quality client relationships and understanding the importance of each individual client.Quickly learnt and adapted to all of Lloyds products and processes in order to give the clients the best possible advice and service.Where complaints are received and/or errors found, ensure that these are promptly resolved and learned from. Show less

Urban Retreat

Head Salon Assistant