Rachael Eagan-Marks Email & Phone Number

Winter Garden, Fl, Us

Kissimmee, Florida, United States

Disney Springs

Winter Garden, Florida, United States

Disney Springs Orlando, Florida

Towson, Maryland

Lead overall store operations and profitability with responsibility for achieving sales, payroll, and operating contribution results. Hire, develop and inspire a top-performing store team who drive the business and exceed customer expectations. Champion company initiatives, ensuring timely execution of short and long term retail strategy and action plans. Hold team accountable for upholding brand values, standards and policies.

The Mall In Columbia

Lead and direct all activities required to achieve all store goals, including sales objectives, client service, human resources, business planning, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement.Foster a client focused team environment as the floor coach and manager on duty to drive volume as her trusted stylist and anticipate client needs.Develop associates and team members through an individualized approach by matching talent with tasks and delegating challenging assignments to stretch capabilities and grow associates.Lead team to achieve positive metrics across the board on a consistent basis and developed several associates to take on the next level.

Towson, Maryland

Maximize company sales growth and profitability through creative sales skills, merchandising techniques, customer services and teamwork. Oversee all activities affecting the sales floor and store operations, including sales, customer relations, merchandising, displayand design. Models and supervise company standards regarding customer service, merchandsing, leadership, communication, staff development, and teamwork. Lead management team meetings, planning and conducting walk-throughs to contribute to optimal store operations and performance. Collaborate with the area manager to develop store, sales and payroll budgets. Manage controllable costs and fiscal operations. Responsible for all aspects of employee relations: recruitment and hiring, performance appraisals, terminations, staff training and development, coaching and mentoring, along with delegating of responsibility for store operations.

Mclean, Virginia

Assumed responsibility for store manager when manager was not in store. Managed personnel issues, demonstrating sensitivity and concern for issues needing to be addressed by manager. Participated in seasonal floor planning and assisted store designer in the development and rollout of the plan. Organized bridal events throughout the store. Conducted weekly department management meetings and supervised all department managers in their professional development within the store. Communicated weekly with planners and project managers regarding product time of arrival and quality issues. Supervised the stockroom manager and assisted with the development and lead stockroom meetings.

New York, New York

Member of the management team to open the second store location in Manhattan. Developed interviewing skills and participated in the hiring of new employees. Conducted staff performance appraisals and made recommendations for ongoing staff development. Trained and developed store associates in systems and procedures, selling and service skills, along with product knowledge. Prepared the store and stockroom for inventory and delegated inventory assignments to staff associates and management team members. Planned and facilitated all weekend meeting for store associates. Selected for the team that trained all New York/New Jersey area associates in new Point of Sale register system. Assisted in the opening and closing of stores in the local and regional area. Supervised the holiday overnight shift at the Short Hills, New Jersey store.

Clinton, Ct

Analyzed sales through department weekly reports. Prepared business analysis for weekly sales meetings. Controlled and maintained the departments on the sales floor. Provided support and guidance to associates in customer service, merchandising standards, and product knowledge. Assisted in the training of all new and seasonal associates. Developed a complete understanding of all office functions and assisted in office operations as necessary. Assisted in the preparation of the store and stockroom for inventory and performed assigned inventory functions. Supported our sister outlet store in Kittery, Maine for the summer months.