Rachael Eidsmoe Email & Phone Number

Tacoma, WA, US

Built and executed community strategy from the ground up. Implemented BEE’s first customer community on Zendesk. Created the engagement strategy and fostered connections between members. Measure, analyze, and report on community data to stakeholders. Train and support team of community moderators.

Supported community lead in defining and executing engagement strategy. Created and nurtured member relationships through daily targeted interactions across Instagram, SMS, and Geneva. Drove ongoing conversations and engagement in Geneva based on engagement strategy.

Monitored police, fire, and EMS radio for potential incidents. Created custom incidents based on radio clips following standard operating procedures for content creation. Generated safety alerts for hundreds of thousands of users every day. Translated police, fire, and EMS jargon into plain-speak for safety alerts.

Oak Park, Illinois

Developed and implemented brand new Community Education Series. Partnered with community organizations on presentations for community education. Collaborated with supervisor on presenting the 40-hour Domestic Violence Advocacy Training. Supported and coordinated all outreach activities for the agency.

Greater Chicago Area

Assisted in planning and executing community outreach and educational events. Aided in the development of workshop curriculum and facilitation to participants. Partnered with Marketing and Communications Coordinator to develop content for social media outlets.

Developed and presented leadership development curriculum for Leadership Luncheon workshops. Coordinated monthly service opportunities at off-site locations in the Chicagoland area. Oversaw Student Organization Service hour merit point system and plan end of year celebratory programs for winners.

Served as a student conduct officer adjudicating cases in addition to developing and implementing educational sanctions. Assisted with the management of Maxient as well as other necessary administrative work related to assigned cases. Developed and implemented outreach with IIT CARES for students, staff, and faculty.

Monitored phone, radio, as well as the alarms for all academic and residential campus buildings. Received and responded to both emergency and non-emergency calls. Facilitated proper emergency response to calls by determining the priority level of calls and dispatching the appropriate units. Performed crisis intervention until aid arrived

Master Of Education - Med

Bachelor Of Arts - Ba, Classics And Classical Languages, Literatures, And Linguistics