• Served in multiple capacities in one of northern Virginia’s busiest Outback locations, including Bartender, Back-of-the-House Manager, Certified Trainer, and Server• Focused on cultivating long-term relationships with new and repeat customers, as well as colleagues, new trainees, and management; made it a point to recall and prepare orders for “regulars,” ensuring their experience was familial and welcoming • Worked in a collaborative environment to ensure all food and drinks were processed, plated, and delivered in a timely and accurate fashion• Participated in continual training and studies of restaurant products, specials, and events• Served as sole bartender while also servicing the lounge area customers with food and drink orders• Maintained focus and a positive attitude at all times, understanding when it was appropriate to ask for assistance and/or give it to colleagues in need• Accepted and implemented constructive feedback from management