Rachael James Email and Phone Number

•Extensive financial services knowledge and understanding, gained both through technical qualifications and experience•Areas of knowledge include: Pensions, investments, mortgages, protection; Consumer Credit•Excellent understanding of the regulatory environment and risk management and of how regulatory change affects a strategic business model•Compliance lead on a number of key initiatives, including Insurance Distribution Directive, SMCR and Consumer Duty. Co-ordination and delivering key regulatory changes within a business •Management of highly effective and technical teams •Designing and implementing key process and system changes •Identification and management of departmental risks, as part of a wider business risk strategy•Strong analytical and report writing skills for a variety of audiences, including executive level