Rachael Levine Email and Phone Number

Training Program Manager on multiple Federal projects providing innovative training to end users.

•Training manager for the VA Community Care Referral and Authorization (CCRA) project responsible for managing all training for the implementation of HealthShare Referral Manager (HSRM)•Led the development of training materials in a variety of medias including presentations, user guides, quick reference guides, elearning, and microlearning•Facilitated in-person and virtual training sessions to multiple stakeholder groups•Managed a team of 10 trainers in an effort to deploy HSRM to over 200 VA Medical Centers in 6 weeks•Tracked and managed end user feedback and requirements•Coordinated User Acceptance Testing (UAT) and Initial Operating Capability (IOC) testing with new releases•Trained new campus hires on core consulting skills through Grant Thornton's jumpstart program

Senior Associate on various projects in multiple government Agencies including National Aeronautics and Space Administration (NASA), the Federal Aviation Administration (FAA) and the VA. Some highlights:•Training manager for the VA Community Care Referral and Authorization (CCR&A) project responsible for managing all training for the implementation of HealthShare Referral Manager•Lead trainer providing support to the Federal Aviation Administration (FAA) Corporate Work Plan (CWP) Office to design, develop and facilitate hands-on and recorded training in Oracle Primavera and Oracle Primavera Portfolio Management (OPPM) •Developed a training course for Oracle Primavera 8.3 hands-on training that included demonstrations, lectures, and hands-on exercises•Created and updated recorded training sessions for custom CWP Tools utilizing Adobe Captivate•Developed web-based user guides and instructional videos for Primavera, OPPM, and other CWP tools utilizing MadCap Flare and MadCap Mimic•Managed, tracked, coordinated and facilitated meetings with over 200 program offices to create an integrated master schedule•Managed a team that provided leadership development and facilitation services to National Aeronautics and Space Administration (NASA) Office of Human Capital Management (OHCM) for two executive level leadership development courses •Developed 5 standard operating procedures (SOPs) for the FAA Aviation Weather Division (AWD) for business management processes support and developed a presentation to train AWD staff to ensure the successful implementation of all 5 SOPs •Supported the development of the Human Capital Community of Practice; developed service delivery framework; assessed human capital capabilities and qualifications

Consultant on various projects in multiple government Agencies including National Aeronautics and Space Administration (NASA), Department of Homeland Security (DHS), Department of Defense (DoD), and the Food and Drug Administration (FDA).• Led the Change Management team at NASA’s Business and Administrative Systems Office (BASO) to provide guidance on communications and training • Developed and coordinated the production of an online newsletter utilizing Dreamweaver and a content management system• Developed and facilitated an Instructor Recertification Training for BASO instructors and provided oversight during a Training Needs Assessment• Conducted a bottom-up review of the Federal Law Enforcement Training Center’s (FLETC) training program including conducting a current state assessment, developing and facilitating workshops, interviewing stakeholders, developing recommendations, and developing a transformation roadmap• Managed the Copier Program at Department of Homeland Security (DHS) Mail Management Program Office (MMPO) conducting monthly and quarterly analysis of the DHS Copier Program to produce a monthly report that is submitted to the client which showed the efficiency and cost savings of the program compared to the GSA contract• Developed a strategic plan, oversight program, and organizational redesign for the Department of Defense (DoD) Sexual Assault Prevention Response Office (SAPRO) to realign their organization• Designed and piloted a program to train Food and Drug Administration (FDA) center user coordinators on specific system functionality which resulted in a reduction in user request errors

Acquired by Deloitte in May 2009

Meetings Manager for a leading provider of quality professional management and consulting services worldwide.• Led a team that coordinated over 100 workshops and meetings per year ranging in size from 20 – 400 people including contract negotiations, budgeting, logistics, registration coordination, event marketing, and on-site coordination

Meetings Manager for an organization of appraisal professionals and others interested in the appraisal profession worldwide.• Coordinated all aspects of the training courses from contract negotiations to on site coordination for over 10 meetings a year worth over $40,000 each

Meetings Assistant for a national trade association and voice of the abstract and title insurance industry.