Rachael Maxwell Email & Phone Number

United Kingdom

Centric Software is a Silicon Valley–based software company headquartered in Campbell, California. Centric design and deliver product concept-to-launch technologies including Centric PLM, Planning, Pricing & Visual Boards for industries including fashion, food and cosmetics.My Role:• Managing fashion, food & cosmetic customer success and implementation projects for customers within the UK and Nordics regions.• Using agile and waterfall project management… Show more Centric Software is a Silicon Valley–based software company headquartered in Campbell, California. Centric design and deliver product concept-to-launch technologies including Centric PLM, Planning, Pricing & Visual Boards for industries including fashion, food and cosmetics.My Role:• Managing fashion, food & cosmetic customer success and implementation projects for customers within the UK and Nordics regions.• Using agile and waterfall project management methodologies for PLM project delivery.• Delivering, tracking and reporting on customer projects using the Atlassian product suite (Jira and Confluence applications) and PowerBI tools. Show less

Belfast Metropolitan Area

Foods Connected is a Cloud-Based Software Platform that helps Retailers, Food Manufacturers and Suppliers globally to manage their supply chain processes using specialist tools for procurement, traceability, quality, NPD and data analytics to increasing business efficiency and sustainability.My Role:• Implementing End-to-End Cloud-Based Software Solutions for Supply Chain, Procurement, Planning, Traceability, Food Safety, NPD, Quality and CSR.• Scoping out and delivering… Show more Foods Connected is a Cloud-Based Software Platform that helps Retailers, Food Manufacturers and Suppliers globally to manage their supply chain processes using specialist tools for procurement, traceability, quality, NPD and data analytics to increasing business efficiency and sustainability.My Role:• Implementing End-to-End Cloud-Based Software Solutions for Supply Chain, Procurement, Planning, Traceability, Food Safety, NPD, Quality and CSR.• Scoping out and delivering customer Power BI tools for reporting requirements within the Foods Connected system.• Leading customer current state and future state analysis workshops.• Travelling to customers throughout Europe to map out their current processes, deliver in-person workshops and evaluate how the system could improve business processes.• Providing system demonstrations, customer and supplier training of software tools.• Creating bespoke training documentation and step by step user guides for customers.• Creating Project Proposals, Statements of Work (SOWs) and Standard Operating Procedures (SOPs).• Creating and delivering weekly customer presentations.• Completing data analysis on customer and supplier data to demonstrate cost savings and identify potential cost savings.• Managing multiple projects using various IT Applications such as Teamwork, Jira, Lucid Chart.• Liaising with developers on system bugs and improvements required, along with quality system testing on staging before new system software releases.• Creating and updating tool content for the FC demo system.• Creating and Uploading Master Data Templates with receipt data into the system. Show less

Belfast, Northern Ireland, United Kingdom

Lakeland Dairies is the largest dairy co-operative and the second largest dairy processor on the island of Ireland with a cross-border milk pool of more than 2 billion litres, produced by 3,200 farms on the island of Ireland.My Role: Responsible for maintaining, supporting and developing the company ERP system and its integrated systems.

County Cavan, Ireland

My Role: • Functional Lead in a multi-site implementation project of a new ERP SAP (S/4 HANA 1909) system into the Lakeland Dairies Co-operative Group, primarily focusing on SAP Quality Management, Product Release and Traceability.• Responsible for ensuring that the processes being delivered by the ERP solution have been properly defined, configured, tested, and deployed for quality management across multiple sites and divisions in Lakeland Dairies.• Extensive testing on… Show more My Role: • Functional Lead in a multi-site implementation project of a new ERP SAP (S/4 HANA 1909) system into the Lakeland Dairies Co-operative Group, primarily focusing on SAP Quality Management, Product Release and Traceability.• Responsible for ensuring that the processes being delivered by the ERP solution have been properly defined, configured, tested, and deployed for quality management across multiple sites and divisions in Lakeland Dairies.• Extensive testing on system processes, as well as ownership and sign-off of modifications and interface specifications. • Participation in end-to-end cycle testing, working with other departments to resolve problems in a team environment.• Developing reports and BI tools to enable accurate traceability and quality reporting. • Significant experience in master data management and project cutover activities. • Leading the development of end user training materials and participation in the delivery of training across the manufacturing sites.• Assisting the Project Manager with system Go-Live planning and organising time allocation for specific data tasks.• Experience working with external consultancy teams to ensure the ERP solution meets project and business goals.• Completion of two successful SAP Project Go-Live phases delivered as part of a team in both the Food Service and Food Ingredients divisions of Lakeland Dairies. Show less

County Cavan, Ireland

My Role:• Functional Analyst in a multi-site project of the implementation of a new ERP SAP (S/4 HANA 1909) system into the Lakeland Dairies Co-operative group, primarily focusing on Quality, Technical and Traceability.• Responsible for supporting the Functional Lead in the delivery and documentation of an ERP solution.• Formalising and mapping business processes and requirement gathering during the design phase of the project.• Identifying change impact, engaging with… Show more My Role:• Functional Analyst in a multi-site project of the implementation of a new ERP SAP (S/4 HANA 1909) system into the Lakeland Dairies Co-operative group, primarily focusing on Quality, Technical and Traceability.• Responsible for supporting the Functional Lead in the delivery and documentation of an ERP solution.• Formalising and mapping business processes and requirement gathering during the design phase of the project.• Identifying change impact, engaging with SME’s, and liaising with the Functional Lead to capture and analyse potential issues.• Participation in business process workshops and producing test cases as well as data preparation and data cleansing activities.• Delivering functional specifications and sign-off documentation for system build.• Collaborating with external teams to develop an integration to ERP with the LIMS (Lab Management) system to eliminate re-keying data and ensuring a seamless integration process. Show less

Enniskillen, Northern Ireland, United Kingdom

Dorothy Perkins is a multinational women’s fashion brand based in the United Kingdom. My Role:• Customer service, driving sales and selling customer account cards for the store.• Stocktake and preparing the shop for discount sales.• Handling payments and assisting with end-of-the-day banking.• Managing and preparing weekly store deliveries.• Weekly money-mapping of the shop to analysis bestselling items and shop areas.• Maintaining a tidy and clean shop floor… Show more Dorothy Perkins is a multinational women’s fashion brand based in the United Kingdom. My Role:• Customer service, driving sales and selling customer account cards for the store.• Stocktake and preparing the shop for discount sales.• Handling payments and assisting with end-of-the-day banking.• Managing and preparing weekly store deliveries.• Weekly money-mapping of the shop to analysis bestselling items and shop areas.• Maintaining a tidy and clean shop floor ensuring a hazard-free environment for customers. Show less

Belfast, United Kingdom

Devenish is an Agri-Technology company, delivering sustainable and innovative nutritional products and solutions for the feed industry, the food industry and for human health.My Role: • Quality control of products by ensuring batch codes match up to load notes.• Inspecting samples daily for any issues and preparing raw material samples to be distributed internationally.• Site auditing of the production mill and internal auditing for the control of medicated feed stuff… Show more Devenish is an Agri-Technology company, delivering sustainable and innovative nutritional products and solutions for the feed industry, the food industry and for human health.My Role: • Quality control of products by ensuring batch codes match up to load notes.• Inspecting samples daily for any issues and preparing raw material samples to be distributed internationally.• Site auditing of the production mill and internal auditing for the control of medicated feed stuff prescriptions as required under the medicines procedure for dealing with customer complaints and corrective & preventative action.• Recording samples into the quality database, locating samples via date manufactured through Crystal software for product recall traceability.• Preparing samples to send to laboratories for full proximity analysis, mineral and metal testing.• Customer service and processing orders and deliveries through telephone and email.• Development of a new quality database in collaboration with IT.• Monthly QC meetings analysing results from laboratories.• Updating quality procedures and dealing with non-conforming products Show less