Employed as a support worker and newly added role of lead worker for adults, navigating areas of:•homelessness •addiction •mental health •physical health needs of residents.•Providing ample support to residents, through active listening and a non judgmental approach.•Attending sessions with residents as lead worker to support and meet specific needs.•Encouraging goal setting and life skills.•Working with the team to assist in accomplishing goals and furthering opportunities for residents.•Maintaining the upkeep of the centre, including consistent room checks on residents.•Documenting written reports daily.•Actively building rapport and setting firm boundaries.•Maintaining confidentiality at all times.

Provided sufficient support in a youth resource, for people navigating issues such as:•Homelessness•Alcohol/substance use•Physical/sexual/emotional/verbal abuse•Mental health•Adequately provided active listening and a non judgmental attitude.•Frequently practiced assertiveness and boundary setting.•Maintained upkeep of the resource and executed written reports daily.•Consistently built and upheld rapport in a respectful manner.•Maintained client confidentiality at all times.

Employed as a residential support worker during nighttime hours. Needs of residents ranged from:•Homelessness•Mental health•Alcohol/substance use•Provided adequate support to residents during night time hours.•Frequent perimeter/safety checks.•Practiced strength based practice with residents.•Executed written reports frequently.•Built rapport with residents.•Maintained confidentiality at all times.

Provided sufficient support in a transitional safe house for at risk youth aged 16-18. residents during night time hours, Including:•Goal setting and service planning of residents.•Ensured competent strength based practice throughout.•Executed written reports nightly.•Maintained the upkeep of the resource, overseeing the consistency of necessities on a weekly basis.•Consistently built and upheld rapport with residents.•Maintained confidentiality at all times.

Provided overnight support in a residential care home for youths aged 16-18.Duties included:•Assisted in the goal setting and day/night routine for residents•Provided adequate and appropriate support to residents•Sustained strength based practices with residents throughout•Maintained the upkeep of the residence•Executed written reports nightly•Maintained confidentiality at all times