Rachael Mcilhagga Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Developed multiple configurable interactive learning components using React and Sass, with detailed consideration of Web Accessibility standards, for implementation in numerous areas of the project. Managed Power Automate to display updated assets to SharePoint lists for an overview of statuses and to provide progress update information between teams. Built-out interactive educational content to provide an engaging mobile-first responsive experience. Designed hundreds of interactive PDFs using InDesign to style specs and with content provided by the learning experience team.Implemented global CSS solutions, applied to reusable interactive React components.

Toronto, Ontario, Canada

Involved in the build of multiple visual elements of the multi-page application by translating UX/UI design wireframes into code, producing an engaging mobile-first crypto education website using React, SASS and Material UI.

Toronto, Ontario, Canada

Responsible for amalgamating numerous departments schedules and requirements to ensure timely COVID tests are completed to allow employees to carry out work in person/on location.

Toronto, Ontario, Canada

A 24-week intensive program focused on gaining technical programming skills in HTML5, CSS3, JavaScript, jQuery, Bootstrap, Node Js, MySQL, MongoDB, Express, Handelbars.js & ReactJS.Initiated a study group, scheduled and held multiple group study sessions through the course.

Toronto, Ontario, Canada

Designed, launched, and managed Amazon, Shopify, and multiple social media channels.Process orders received and organise shipment.Researched, drafted and applied for government requests for proposals for PPE.Secured a position on the shortlisted supplier list for manufacturing partner in the province of Saskatchewan.

Toronto, Canada Area

Supported an multi-brand portfolio turning upwards of $1 million annually with 242 accounts, using platforms JOOR and Blast Ramp. Managed a personal portfolio with half a million in annual sales from an international apparel supplier, to 54 retailers in Ontario.Developed and executed in-store and online marketing events for volume retailers, providing tailored marketing materials and product giveaways to increase sales and brand awareness.

Toronto, Canada Area

Supported an 8-brand portfolio turning upwards of $1 million annually with 242 accounts, using platforms JOOR and Blast Ramp. Managed a personal portfolio with half a million in annual sales from an international apparel supplier, to 54 retailers in Ontario.Developed and executed in-store and online marketing events for volume retailers, providing tailored marketing materials and product giveaways to increase sales and brand awareness.

Toronto, Ontario, Canada

Entertained around 60 guests per evening with an average closing sale total of ~$3,000 on weekends.Extensive customer service development and enhanced communications skills by delivering knowledge on key wine and food pairings.

Toronto, Canada Area

Sample trafficking; keep track of all samples coming in/out of the showroom.Merchandising; organizing showroom, replenishing racks.Assist in running the bi-annual sample sale to agency partners.

Toronto, Canada Area

Advertising the client PepsiCo by representing the company enthusiastically at product launches, events, and partner offices.Educating customers, retailers, and distributors about the new products and features.

Whistler, Canada

Maintained detailed knowledge of all mountain access products to ensure customer satisfaction.Ensured a smooth and enjoyable experience for guests on the mountain, resolving any customer issues or complaints.

Glasgow

Engaged Guests in conversation and provided general assistanceManaged, recorded, and resolved promptly all Guest complaintsMeet and greet VIP Guests and major corporate clients upon arrivalCoordinated the services and special facilities provided to large party reservationsStay current with all company products, services, policies and emergency proceduresMonitor Guest satisfaction reports and implemented actions to improve resultsHandled, recorded and followed through with management issues or emergencies that ariseConducted any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

Glasgow, United Kingdom

Handling all Christmas booking enquiries and also assisting in securing new business in target areas.Managing the bookings process and availability throughout the period to maximise sales for the restaurant.Prepare seating plans and table setups for each day of the Christmas period.Liaising with guests on any special requirements.Compile pre-orders for all bookings and liaise with the Head Chef and Restaurant Manager over dietary requirements for each booking.Produce a regular report of all bookings, deposits and events leading up to and during December

Greet customers upon entrancePrepare dining tables by arranging condiments, kitchenware and decorationsHelp patrons select dishes by answering questions about foods and drinks, describing house specialities and identifying appropriate drink pairingsTake orders to kitchen staff and notify them of any special requests or dietary needsDeliver food to guests in a timely manner and attend to the needs of guests throughout the dining processIssue bills and obtain payment

Welcome guests in a warm and friendly manner and ascertain their dining needs.Seat guests and manage the seating chart whilst monitoring restaurant activity to determine seating and dining flow.Responds to guest inquiries and requests in a timely, friendly, and efficient manner.Performs opening and closing duties, as needed.Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.Help fellow team members and other departments wherever necessary to maintain positive working relationships.

Certificate, Full-Stack Web Development

A 24-week intensive program focused on gaining technical programming skills in HTML5, CSS3, JavaScript, jQuery, Bootstrap, Node Js, MySQL.

Fashion Business Ba (Hons), Fashion/Apparel Design

Activities and Societies: Team member or the Enactus SocietyA 4-year degree with a dynamic combination of creative design and practical.

Education record