Rachael Mullen's Location
Burnaston, England, United Kingdom, United Kingdom
Rachael Mullen's Contact Details
Rachael Mullen phone numbers
About Rachael Mullen
I am a qualified Therapeutic Radiographer and HCPC registrant (RA66294) - I hold registration until February 2026, a BSc in Radiotherapy and a PGDip in Radiotherapy and Oncology. I also have CMI accredited leadership and management qualifications and RCA training.My present role sees me strategically leading and managing the quality, clinical governance, and risk agenda for medneo across all areas of the business within the UK. This includes the mobile diagnostic imaging arm, providing high quality mobile CT and MRI services to a range of NHS and independent partners across the UK with 20 mobile imaging trailers; within the private setting in central London. I work closely with the Senior Leadership Team to ensure our services are safe, effective and of the highest standard. I am also a CQC Registered Manager for the service.My most recent achievement is leading my current employer through an unannounced CQC inspection in which we were rated Outstanding (Oct 2022).I have vast experience in both private healthcare and NHS hospitals around the UK, and pride myself on my project management skills in both the clinical and non-clinical environment. I can competently move ideas and service improvement points into actions and ensure that the patient experience and services provided are of superior quality. I am known for my organizational and management skills and feel this is one of my greatest attributes. I possess the ability to meet long and short terms deadlines and communicate effectively with clinical and non-clinical staff, consultants, patients, carers and other members of the public. I have experience working at a senior level, leading a team and on individual projects. I am a quick thinker and l have developed advanced problem-solving skills by managing challenging issues. My successes include CHKS certification at a prestigious private hospital, leading on CQC visits and inspections (Outstanding rating achieved) and obtaining ISO9001, ISO27001, Quality Standard for Imaging (QSI), Data Protection Toolkit, Cyber Essentials+ and other healthcare related accreditation and certifications.
Rachael Mullen's Current Company Details
Rachael Mullen Work Experience Details
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Clinical DirectorMedneo UkDerby, Gb
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Head Of Quality And RiskMedneo Uk Ltd Mar 2021 - PresentUnited KingdomI lead medneo UK’s quality agenda, supporting medneo’s clinical and administrative teams to ensure they meet the standards set by medneo’s UK Board and the relevant regulators.I am an advocate for medneo’s patients and staff ensuring medneo’s services are safe, clinically appropriate and delivering in the best interests of patients and staff.
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Interim Operations Manager (London) - As A Second Assignment Alongside Head Of Quality And RiskMedneo Uk Mar 2023 - Aug 2024United KingdomThis role was a second assignment supporting the static Centre as Interim Operations Manager (London) which I completed alongside my Head of Quality and Risk role for both static centres and mobile imaging. I lead all operations for the static centre in central London and was the CQC registered manager for the service.
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Quality And Development Superintendent, Radiotherapy And Clinical Research Centre (Band 8A)The London Clinic Jan 2019 - Feb 2021London, United KingdomAs Quality and Development Superintendent for Radiotherapy, Medical Physics and Advanced Therapies Centre, I managed the quality management system and lead on any change or development. I instructed, supervised and trained other members of the multidisciplinary team (MDT) in the quality management system to ensure consistent highest standards of care at all times using measures and monitors such as audit.Role includes:- Internal and clinical Audit management - both audit planning… Show more As Quality and Development Superintendent for Radiotherapy, Medical Physics and Advanced Therapies Centre, I managed the quality management system and lead on any change or development. I instructed, supervised and trained other members of the multidisciplinary team (MDT) in the quality management system to ensure consistent highest standards of care at all times using measures and monitors such as audit.Role includes:- Internal and clinical Audit management - both audit planning and audit completion - Document control and managing the Quality Management System - Writing Quality Reports summarising all aspects on a Quarterly and annual basis- Incident and risk management - developing risk assessment, adding to the risk register and strategic improvement planning post clinical incident - Clinical process and protocol review - Patient satisfaction data collection and analysis- Strategy development- Change Management Process project manager ensuring timely, safe action for all change within the department - Project manager for CHKS accreditation and point of contact for CQC questions Show less -
Interim Quality Manager - Advanced Therapies Center (Clinical Trials & Research) (Band 7)The London Clinic Apr 2018 - Dec 2018London, United KingdomInterim Quality Manager for the Advanced Therapies Center (ATC) which conducts Clinical Trials & Research for a full spectrum of specialities.
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Radiotherapy Quality Manager (Band 7)The London Clinic Jan 2018 - Dec 2018London, United KingdomAs Quality Manager for the Radiotherapy and Medical Physics service, I have experience with the Radiotherapy pathway from referral to follow-up and develop the quality management system for radiotherapy. I instruct, supervise and train other members of the multidisciplinary team (MDT) in the quality management system to ensure consistent highest standards of radiotherapy delivery with the highest standards of patient care at all times using measures and monitors such as audit.Role… Show more As Quality Manager for the Radiotherapy and Medical Physics service, I have experience with the Radiotherapy pathway from referral to follow-up and develop the quality management system for radiotherapy. I instruct, supervise and train other members of the multidisciplinary team (MDT) in the quality management system to ensure consistent highest standards of radiotherapy delivery with the highest standards of patient care at all times using measures and monitors such as audit.Role includes:- Internal and clinical Audit management - both audit planning and audit completion - Document control and managing the Quality Management System - Writing Quality Reports summarising all aspects on a Quarterly and annual basis- Incident and risk management - developing risk assessment, adding to the risk register and strategic improvement planning post clinical incident - Clinical process and protocol review - Patient satisfaction data collection and analysis- Strategy development- Change Management Process project manager ensuring timely, safe action for all change within the department - Project manager for CHKS accreditation and point of contact for CQC questions Show less
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Team Leader (Radiotherapy) (Band7)The London Clinic Apr 2016 - Dec 2017London, United KingdomMy role as Radiotherapy Team Leader involved making technical and clinical decisions on a daily basis. I have developed into a confident and conscientious Team Leader. I supported and lead the treatment unit team on a day to day basis and understand when to refer problems and issues when necessary. I communicate effectively with the management team when there are problems by not just reporting the issue but with an appropriate solution. I treat a variety of patients using the Varian system… Show more My role as Radiotherapy Team Leader involved making technical and clinical decisions on a daily basis. I have developed into a confident and conscientious Team Leader. I supported and lead the treatment unit team on a day to day basis and understand when to refer problems and issues when necessary. I communicate effectively with the management team when there are problems by not just reporting the issue but with an appropriate solution. I treat a variety of patients using the Varian system, provided complex treatments including DIBH, EEBH, RapidArc, IMRT and SABR. I provide technical and clinical advice for complex cases and manage a clinical workload effectively. I complete service improvement projects including audits and technique developments. Along with this I hold current ILS certification and support our patients as a member of the Patient Care Team within the department. Show less
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Quality Assurance Lead Practitioner (Band 7)University Hospital Birmingham Sep 2015 - Mar 2016Birmingham, United KingdomQA interests/projects:1. Updating QMS system Q-Pulse and developing its use across the clinical areas2. Encouraging ownership of documentation and development of treatment processes and techniques 3. Investigating the use and development of electronic referrals and Radiotherapy treatment sheets and the use of mobile technology such as tablets in the Radiotherapy environment4. Implementation of e-referral from periphreal hospitals via MOSAIQ.This post was a temporary… Show more QA interests/projects:1. Updating QMS system Q-Pulse and developing its use across the clinical areas2. Encouraging ownership of documentation and development of treatment processes and techniques 3. Investigating the use and development of electronic referrals and Radiotherapy treatment sheets and the use of mobile technology such as tablets in the Radiotherapy environment4. Implementation of e-referral from periphreal hospitals via MOSAIQ.This post was a temporary post covering absence. Show less -
Senior Therapy Research Radiographer (Band 7)University Hospital Birmingham Oct 2014 - Oct 2015Queen Elizabeth Hospital, BirminghamI worked with a number of clinical trials both commercial and academic and covering all tumour sites. Within a multi-disciplinary research team, I co-ordinated research activity including; Screening and approaching potential patients, consenting patients for clinical trials, coordinating trial treatment and on-going patient care, liaising with other health professionals to ensure each patient has optimum care, completing on going follow up for trial patients, managing and running my own… Show more I worked with a number of clinical trials both commercial and academic and covering all tumour sites. Within a multi-disciplinary research team, I co-ordinated research activity including; Screening and approaching potential patients, consenting patients for clinical trials, coordinating trial treatment and on-going patient care, liaising with other health professionals to ensure each patient has optimum care, completing on going follow up for trial patients, managing and running my own recruitment and follow up clinic sessions and completing trial activities such as taking bloods, consenting and recording source data and also providing data management for all trials I was responsible for.I also looked for up-and coming studies for the QE to look at opening and worked on getting some local RCT's set up and open for recruitment. Attendance to MDT's, research meetings and hosting tumour site specialist interest groups was also an important part of my role.This post was a temporary post covering absence. Show less
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Research Radiographer (Band 6)Abmu Health Board Jun 2014 - Nov 2014Swansea, United KingdomThis was a dual role and I divided my time between two areas: 2 days working as a Senior Therapy Radiographer clinically in Swansea Radiotherapy Department and 3 days as the Radiotherapy Research Radiographer, taking the lead in developing and running a portfolio of radiotherapy trials with the support of the oncology trials unit research team.As the Radiotherapy Research Radiographer working in a research capacity I lead on Phase III Clinical Trials and Epidemiology Studies. I took an… Show more This was a dual role and I divided my time between two areas: 2 days working as a Senior Therapy Radiographer clinically in Swansea Radiotherapy Department and 3 days as the Radiotherapy Research Radiographer, taking the lead in developing and running a portfolio of radiotherapy trials with the support of the oncology trials unit research team.As the Radiotherapy Research Radiographer working in a research capacity I lead on Phase III Clinical Trials and Epidemiology Studies. I took an active role in setup, screening, recruitment, treatment and follow –up, along with data management, day to day admin and site file management. With my Senior Radiographer hat on (2 days per week) I:- Making treatment decisions and decisions around patient care - Training students and assessing student competencies - Mentoring junior members of staff- Using Prosoma to complete palliative plans for approval and assist with beam arrangements for radical treatment plans- Attending departmental meetings to discuss change in practice and development of techniques and protocols- Clinical auditor Show less
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Senior Therapy Radiographer (Band 6)Abmu Health Board Apr 2013 - Oct 2014Swansea, United KingdomAs a senior therapy radiographer my duties and responsibilities include: Accurately administering radiotherapy treatment as directed by the oncologist and planning team, working within the pre-treatment area inputting treatment parameters into Mosaiq and arranging treatment appointments, operating the CT scanner as part of the localization process and planning palliative treatments alongside oncologists on Prosoma. As a senior member of staff I have been assisting the lead radiographer on the… Show more As a senior therapy radiographer my duties and responsibilities include: Accurately administering radiotherapy treatment as directed by the oncologist and planning team, working within the pre-treatment area inputting treatment parameters into Mosaiq and arranging treatment appointments, operating the CT scanner as part of the localization process and planning palliative treatments alongside oncologists on Prosoma. As a senior member of staff I have been assisting the lead radiographer on the treatment machines in the day to day running of the unit, assist and advise patients who are currently having treatment, appraising treatment verification images and making adjustments accordingly, working with other members of staff as part of a team and communicating effectively with the multi-disciplinary team within the Oncology department. I have also been assisting students in their learning both clinically and academically whilst they are rotated onto the unit, including completing assessments. Show less
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Therapy Radiographer (Band 5)Abmu Health Board Feb 2012 - Apr 2013Swansea, United Kingdom- Assist in the day to day running of an Elekta treatment unit including scheduling using Mosaiq- Treating patients with a broad range of different diagnosis- Using a CT scanner to scan patients for radiotherapy scanning purposes’- Appraising images using the iView software as a first checker- Completing introduction chats with patients which include discussing side effects and treatment- Preparing palliative treatment beam arrangements using Prosoma for review-… Show more - Assist in the day to day running of an Elekta treatment unit including scheduling using Mosaiq- Treating patients with a broad range of different diagnosis- Using a CT scanner to scan patients for radiotherapy scanning purposes’- Appraising images using the iView software as a first checker- Completing introduction chats with patients which include discussing side effects and treatment- Preparing palliative treatment beam arrangements using Prosoma for review- Preparing patients for CT planning scans- Assisting in the productions of immobilisation devices such as orfit shells Show less
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Therapy Radiographer (Band 5)University Hospital Coventry & Warwickshire Nhs Trust Aug 2011 - Jan 2012Coventry, United Kingdom- Assist in the day to day running of an Elekta treatment unit including scheduling using Mosaiq- Treating patients with a broad range of different diagnosis- Using a CT scanner to scan patients for radiotherapy scanning purposes’- Appraising images using the iView software as a first checker- Completing introduction chats with patients which include discussing side effects and treatment- Preparing palliative treatment beam arrangements using Prosoma for review
Rachael Mullen Skills
Healthcare
Hospitals
Oncology
Healthcare Management
Clinical Research
Radiation Therapy
Patient Safety
Therapists
Healthcare Information Technology
Customer Service
Medicine
Cancer
Medical Devices
Healthcare Consulting
Treatment
Clinical Trials
Research
Training
Microsoft Office
Healthcare Information Technology
Medical Education
Management
Public Health
Leadership
Psychotherapy
Rachael Mullen Education Details
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Radiotherapy And Oncology -
Landau Forte School, DerbyA Levels -
St Benedict'S Catholic School And Performing Arts CollegeGcse'S
Frequently Asked Questions about Rachael Mullen
What company does Rachael Mullen work for?
Rachael Mullen works for Medneo Uk
What is Rachael Mullen's role at the current company?
Rachael Mullen's current role is Clinical Director.
What is Rachael Mullen's direct phone number?
Rachael Mullen's direct phone number is +4478962*****
What schools did Rachael Mullen attend?
Rachael Mullen attended Sheffield Hallam University, Birmingham City University, Landau Forte School, Derby, St Benedict's Catholic School And Performing Arts College.
What are some of Rachael Mullen's interests?
Rachael Mullen has interest in Social Services, Health.
What skills is Rachael Mullen known for?
Rachael Mullen has skills like Healthcare, Hospitals, Oncology, Healthcare Management, Clinical Research, Radiation Therapy, Patient Safety, Therapists, Healthcare Information Technology, Customer Service, Medicine, Cancer.
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