Account Manager
CurrentLead and handle the accounts of nearly 50 clients in the Senior Living and Restaurant industriesLed a project which required the coordination and scheduling of 6 teams and over 500 participants across 6 cities Creating in depth, complex spreadsheets to track invoices, scheduling, and other client detailsBuild and update client programs including questionnaire building and revisionsReview and understanding of client reporting platform and documentsCreate and coordinate monthly events for clientsRespond to inquiries from and initiate correspondence with clientsAssist with shopper schedulingBack up Quality Assurance Coordinator, as neededHandle special projectsResolve administrative problems