• Successfully supported 30+ clinical trials with a cumulative value surpassing ~$6M from design release to study closeout, ensuring adherence to timelines, budgets, and quality standards while maintaining open communication with stakeholders. Overseeing the entire project development lifecycle from initial design release to the successful study closeout. This involved collaborating closely with cross-functional teams to ensure seamless execution and adherence to the highest standards of quality and compliance.• Coordinated and facilitated daily and weekly Project assurance meetings with project sponsors and Project management team to determine project workflow and eliminate any active roadblocks maintained on Risks, Action, Issues Decisions log (RAID Log). • Led the financial aspects of study management by assisting with documentation and database updates for scope changes, following up on invoice reconciliations, and preparing reports to support study forecasting activities. Skillfully handled issue management, documenting and tracking progress to ensure prompt resolution of customer escalations.• Effectively handled data collection and reporting from 500+ global study sites different systems. Collaborated with logistics teams to ensure eCOA device demand forecasting and timely shipments to 65+ countries.

• Promoted to Lead Health Information Management officer due to great delivery results and proven experience Lead Patient Service Representative. • Expertly executed the implementation projects of new software and seamlessly transitioned the active Electronic Medical Record (EMR) system into an efficient archival system, ensuring data integrity and streamlined access for future reference. Led software testing timelines and reporting. • Efficiently utilize a range of medical record systems, including IDX Term, Centricity, Allscripts, Misy, and Epic, to oversee and process confidential medical requests, data, and information within time-sensitive project deadlines.• Prioritized daily tasks and workflows to meet on-time delivery and high-quality performance targets while producing detailed reports that analyze and optimize project productivity. Facilitated vendor calls to implement changes to released systems and lead innovations. • Successfully orchestrated end-to-end training projects for the implementation of a new software system, from meticulous planning and content creation to seamless execution and transitioning of training materials. Skillfully coordinated the training sessions for new hires, ensuring a smooth and efficient onboarding process.