- Gather and confirm program requirements through collaboration with sales team and direct client interface- Create and manage project plans and timeline; communicate effectively with all team members and stakeholders to handle changes- Manage project outcomes ensuring customer satisfaction- Communicate project objectives and oversee quality throughout the project lifecycle-Attend, lead and organize meetings; develop and deliver progress reports- Manage the review, proofing, and approval of work product/artwork, including sign-off of all final work to the client- Create and grow business relationships vital to the success of the company- Responsible for accurate record-keeping for each project- Utilize company systems, processes, and procedures to manage project execution- Bring forward new ideas, processes, systems, and tools to better serve clients/manage workload

- Coordinated over 200 events and meetings per year, ranging from 2 to 100 attendees per event, for several high-level clients at a time- Worked directly with various vendors on behalf of clients for dinner reservations, marketing campaign design, hotel room blocks, creative needs, and onsite activity coordination- Collaborated with other departments to deliver creative assets, registration websites, and event e-mail blasts for clients

- Generated all client-facing documents for the sales team including service and equipment quotes, renewal contracts, and presentations- Assembled the merchandise and mailed out all promotional packages for potential clients

- Arranged the room rental, set up, and AV needs for student groups on campus, booking over 160 different meetings and events per school year- Managed the portable table and chair rentals for the entire campus, including regularly taking inventory

-Increase interest in the Hospitality Management program at Iowa State University by posting pictures and info on Twitter, Instagram, and Facebook-Act as an ambassador of the Hospitality Management program at events when needed

- Assisted with all logistical planning and on-site event coordination for all summer events, including competitive races, farmer's markets, and a large community-wide festival- Developed a new logo and website for the economic development branch and completely restructured the Chamber's marketing strategy by assisting in the production of a commercial, coordinating social media, and creating brochures

-Created various forms of media for special events such as PowerPoints-Served on a team planning two different on-site festivals-Sat in on meetings with clients-Updated and watched over different social media platforms like Twitter, Facebook, and HootSuite, and staying in contact with the community for events and volunteer opportunities