As an Advanced Certified Scrum Master and Certified Professional Agile Coach, my role is to bring a positive outlook and knowledge of organized Agile processes to help Scrum Teams, Scrum Masters, and Leadership be successful in their deliverables.

My responsibility as an Actress is to feel an emotion, convey it to an audience and get a reaction from the audience from that emotion.

I was born and raised in Nashville TN and have had many opportunities around town including work on the local news, customer service consultant for a hormone replacement and consultant for cosmetic surgery faculties. Each of these roles required me to create a detailed processes in order to keep things running smoothly, so when I became a Scrum Master, I knew I had found my calling. I have been in IT Scrum Master for 6 years. My goal is to organize and track the creation of an effective application that can be used to simplify our daily lives in the healthcare industry as well as other industries.As a Certified Scrum Master, my role is to bring a positive outlook and bring organized processes to help Scrum Teams and Leadership be successful and to help organizations stay on top of the lasted Healthcare Application Trends to further their success.

At Comdata I’m involved in multiple processes of Software Development to organize and tract the creation of an effective application that can be used to simplify our daily task in the financial industry.My roles as an Agile Project Manager and Certified Scrum Master is to work closely with the Product Owners to analyze documentation of the required functions of a given product and help relay that information to the software development team and track their progress during 2 week sprints to insure we meet set company and client needs.My Position Responsibilities Include:*Agile IT Project Manager/Certified Scrum Master*Manage Multi Project within Several Products for Web & Mobile Applications *Liaison between Product Owner/Owners, Business Analyst and the Development Team *Convey information to the development team and product owner in a clear and effective manner.*Project Budget Tracking*Helping with Development Teams Commitments each Sprint Using Agile Methodologies with On-Shore & Off-Shore Resources*Understanding of Web & Mobile applications that are in development in its current state and its expected future functions *Identifying Risks, Analyzing their Complexity and reporting them in a format that is easy to understand at a Business Level*Provide Weekly, BiWeekly & Monthly Project Updates for Stakeholders *Understanding of ServiceNow, VersionOne, Wrike Box & Slack for tracking time, budgets and progress of projects.*Manage estimation of times to achieve development, client and company goals *Scrum Master : Sprint Planning, Task Tracking, Backlog Refinement Grooming, Dev Team Grooming & Story Estimation, Conduct Daily Stand-ups, Team Retrospectives *Planning & Scheduling of Meetings *Facilitator *Resource Allocation (On-Shore & Off-Shore)*Collaboration between Stakeholders, Product Owners, Delivery Team and the Development Teams*Communication between Credit & Prepaid Departments*Decision-making

For the past three years I have been involved in the process of Software Development to organize and tract the creation of an effective application that can be used to simplify our daily task in the health care industry as well as other industries. My roles as an Agile Project Manager and Certified Scrum Master is to work closely with the Product Owners to analyze documentation of the functions of a given product and relay that information to the software development team and track their progress during 2 week sprints to insure we meet set company and client deadlines. My Position Responsibilities Include:•Liaison between Product Owner/Owners and the Development Team •Convey information to the development team and product owner in a clear and effective manner. •Understanding of the application that is in development in its current state and its expected future functions •Analyze complex information and present it in a format that is easy to read and understand.•Understanding of Visual Studios, Microsoft Office Suite, SharePoint and TFS •Manage estimation of times to achieve development, client and company goals •Sprint Planning & Task Tracking •Scrum Master, conduct daily stand-up meetings •Planning & Scheduling of Meetings •Facilitator •Resource allocation•Collaboration between Product Owners and the Development Team •Communication between all departments of SPH Analytics•Decision-making•Quality management•Documentation of daily Stand-up meetings and additional meetings regarding client products and modifications.

At Full Circle, our service is prompt and professional and we offer some of the lowest dumpster rental prices in Nashville. Our goal is to ensure you have a hassle-free experience when you rent a dumpster. Whether you’re a homeowner renting a waste dumpster for the first time or a contractor who rents multiple construction dumpsters in Nashville every month, we make the same commitment to you – we’ll deliver your dumpster on time, pick it up promptly upon request , and do it all at the best dumpster prices in Nashville.My Position Responsibilities Included: •Operations Manager/Project Manager•Ensured timely delivery of services to client based on their project deadlines•Managed client expectations from sales to delivery•Documented clients project requirements and dependencies•Coordinated services between client and staff to ensure deadlines were met and expectations were exceeded •Provided strategic direction for implementation and tactical direction to meet deadlines•Detailed tracking of multiple client schedules and deliveries •Administrative duties (Word, Excel, QuickBooks & Hyphen Solutions) data entry, file maintenance

Skin Consultant for Sona MedSpa. We are all about finding solutions to your skin problems and we also provide the time saving, laser hair removal.My Position Responsibilities Included: •Client consulting, explaining services to clients and help determine which would be best suited for their need•Managed multiple clients and staff members to ensure proper execution of our final products•Managed the expectations of our clients to ensure high expectations were met for the clients •Administrative duties (Word, Excel, Mind Body) detailed data entry, file maintenance •Scheduling with in-house scheduling system (Mind Body)•Client tracking with in-house dashboard•Trained new personnel on all services

As a Sales Person at Andrew's Cadillac, it was my job to understand what a customer's wants and needs were from their next vehicle and match them with their perfect Can, Van, Truck or SUV. My Position Responsibilities Included: •Car & Leasing Professional •Telephone and in person customer service/customer relations•Administrative duties (Word, Excel, Outlook, Facebook), data entry, file maintenance•Scheduling with in-house scheduling system (VinSolutions)

At NuBody Concepts I worked as a Consultant and Assisted in Business Marketing for the company. NuBody Concepts specializes in Aqualipo Water-Assisted liposuction, NaturalFill Fat Transfer, and state of the art Hair Transplantation. My Responsibilities Included: •Consultant, explaining services to clients and help determine which would be best suited for their need•Managed multiple clients and staff members to ensure proper execution of our final products •Coordinated client’s services from sales to delivery•Liaison between clients & staff•On location sales and marketing, meeting coordination with future partners and nearby businesses•Administrative duties (Word, Excel, Outlook, Power Point), detailed medical data entry, file maintenance, and personal assistance for administrator & doctor•Followed up with clients post-delivery to make sure client’s expectations were met and hopefully exceeded•Training of procedures for other consultants and staff

My responsibility at HRC Medical was to renew client's yearly contracts for continued Hormone Replacement services and to address any positive or negative customer service issues with follow up service calls. My Key Responsibilities Included: •Yearly Renewals Specialist•Medical Consulting in charge of explaining the Hormone Replacement Therapy & Body Jet procedures •Coordinated client service delivery between clients & nurses in a timely manner•Coordinated all calls and in-person meetings with clients•Followed up with clients to make sure client’s high expectations were being met•Scheduling with in-house scheduling system•Administrative duties, filing maintenance, cleaning, stocking, detailed patient data entry (Word, Excel, Outlook, Power Point)•Training new personnel in the areas of renewals and client services at the corporate office

At New Media Development I was responsible for updating Client's Facebook Pages to inform their customers of the latest happenings with that Client's business. This also included write-ups and on location photography. My Responsibilities Included: •Design, managed, and measure persuasive, integrated, marketing campaigns for company Facebook Page/Pages•Assess and anticipate trends in social media with constant marketing research •Measured company results using web analytic •Photography and Photo Editing•Administrative duties, filing, detailed client data entry, write-ups (Word, Excel, Outlook, Power Point, Adobe)

As Co-Owner of Affairs With Flair TN, my job was to coordinate different kinds of events including weddings and corporate parties. I would not only help in choosing the vendors for the clients, I would also be at the location on the day of the event to coordinate communications and deliveries of those vendors. My Responsibilities Included:•Talk with clients to understand their needs and presenting ideas and solutions to their requirements•Connect with suppliers, contractors, employees, wait staff and many other parties at the same time.•Customer service and interpersonal skills •Remain calm during crisis and the high pressures of an event in progress•Administrative duties (Word, Excel, Outlook, QuickBooks) to stay organized, communicate, plan, budget and organize their events•Negotiation skills to make sure clients stay within their budget while still meeting their event requirements •Quick Problem-Solving Skills

My responsibilities as Live Sponsor Coordinator at Fox 17 included many hats. I would Coordinate Paid Live Commercials and Paid Segments for the Live Show, Tennessee Mornings, Now Fox 17 This Morning. I was producer, writer, editor, reporter and host the live commercial spots and segments. I would also fill in as floor director and run prompter as needed. My Key Responsibilities Included:•Fox17 Live Commercial Coordinator/Project Manager•Managing client expectations by ensuring the delivery of the highest quality service in a limited amount of time•Analyzed customer requirements and desires as they related to the sales and market strategy of the business•Coordinated between all stakeholders (clients, account executives and production staff) to ensure project completion and delivery prior to go-live date•Coordinated after show meetings to discuss what went well and what we needed to work on for the following show and acting based on client feedback•Monitoring project risks and last minute changes to identify potential problems and proactively identifying solutions to address them in advance•Travel to client locations for research & production •Script writer & creative consultant for daily live show, floor directing, prompter controller •Scheduled travel, breakdown daily show schedule, and provided guest research information to on-air talent to ensure accuracy and multiple segment deadlines were met•Reviewed and approved final scripts & schedules prior to go live