Rachael Elder Email & Phone Number

Greater Dublin

Design and development of tools for data consistency management.

County Dublin, Ireland

Custom application development on SAP Cloud Platform.

Developer on Hybris eCommerce platform

SAP BC400 certified, SAP SAPTEC certified, SAP ADM315 cerfified, SAP ABAP Silver certified, SAP Gold certified, SAP HANA DB certified.HANA DB Modeling.As a Support Engineer in SAP, I was part of the Build SAP team in the CoE department. The Build SAP team was in place to support customers with customised programs/add-ons and optimisation of existing code. Full role includes:• Supporting local and international key accounts during implementation of mission critical projects by delivering onsite and/or remote services, e.g. risk assessments, technical and functional business process improvement.• Supporting customer business processes through code optimization and development in ABAP.• Manage critical customer situations.• Participate in onsite and remote service delivery for customers in Asia Pacific, Europe, U.S. and Latin America.• Optimize SAP solutions through continuous improvements over a product’s lifecycle.• Deliver knowledge transfer sessions to SAP employees and customers.

Eindhoven Area, Netherlands

Worked in the Research & Development department as a project lead, tasked with defining new and innovative product concepts.

During my time of employment at Sercom Solutions I was a part of the Environmental Team. This was set up to assist in bringing the company up to ISO 14001 standards.

Master’S Degree, User Experience Design, 1St Class Honours

Higher Diploma, Software Development, 1St Class Honours

Bachelor’S Degree, B.Sc. Product Design And Technology, 2Nd Class Honours