Rachael Rainey Email & Phone Number

- Apply instructional design and adult learning theory to design, develop, implement, and maintain training programs. - Manage new hire onboarding roadmaps, assignments, and completion reports.- Collaborate with stakeholders and subject-matter experts to create customized learning solutions and instructional materials that align with learning strategies and objectives.- Adhere to development standards and processes to ensure consistent, quality instructional materials.- Maintain and update existing training content to keep material current and enhance the learning experience.- Oversee day-to-day activities within the LMS, including course and user management, and resolve basic support requests.- Work with stakeholders to continuously improve system functionality, content, and related processes.- Generate analytics, usage reports, and dashboards for leadership and suppliers to ensure compliance, utilization, and quality of learning.- Create communications and training documents for users on LMS benefits, assignments, content, and navigation.

-Identify opportunities for Telarus to use professional resources (i.e. Engineering, Complex Provisioning) and recommend these services to agents.-Maintain healthy and positive working relationship with agents-Contact, build, and maintain working relationships with supplier contacts in local regions-Assist with supplier identification and quoting of requested opportunities-Review and submit contracts for cable orders-Log and communicate registered opportunities for Channel Manager follow-up-Proactively monitor provisioning statuses and address/escalate as needed-Identify needs for agent training and schedule appropriately

Golf Shop Manager- Directly assist PGA Head Professional in personal and professional operations.- Develop a merchandising philosophy and annual buying plan for all soft goods andaccessories, merchandise, and support hard goods purchasing.- Determine and maintain appropriate mix and levels of regular stock and seasonalproduct within budgetary guidelines while maintaining cost of goods sold percentage.- Oversee and implement special merchandise events including, but not limited to, trunkshows, themed events, special programs, and tournaments.- Manage accounts payable and receivable- Build relationships and anticipate needs of member-based clientele.

Communication And Media Studies

Associate'S Degree, Architecture