Rachael Hendrix, Cpmpo Email & Phone Number

Salt Lake City, Utah, United States

Greater Salt Lake City Area

Agile evangelist who implemented standard processes and best practices in software development, quality and project management

Greater Salt Lake City Area

MANAGE and LEAD multiple technical and functional teams involved in re-implementation of SAP ERP.PROGRAM and PRODUCT MANAGER of SAP/Hybris e-Commerce implementation.IDENTIFY project resource needs.ESTABLISHED best practice in software development, quality assurance and automation testing, software deployment, and change management.SCREEN, SELECT, MANAGE project consultants.NEGOTIATE and re-negotiate vendor contracts ensuring best discounts.MANAGE project budget.IDENTIFY training needs of project team(s).COORDINATE and COLLABORATE with other technical teams to implement systems integrations.REPORT to Steering Committee project status, priorities, objectives and budget. ADVISE Project Director and Steering Committee on project concerns.COORDINATED with stakeholders and Steering Committee product roadmap.MENTORED junior members of project team.

Greater Salt Lake City Area

DEVELOP and IMPLEMENT new programs in healthcare and health management, services and improvements, consistent with the priority areas of the annual program development schedule, and ensuring that all elements of program or service development, implementation and evaluation are effectively addressed. LEAD large cross-functional teams to formulate program Vision, Scope, Business Requirements, documentation and related system enhancements, and identify new system functionality and products, programs & services. SERVE as 'product owner' of designated programs and services, monitoring service implementation and effectiveness, implementation efficiencies, and trouble-shooting for needed enhancements. LEAD and ASSIST the transition to Functional Specifications with Product Development. SCREEN, SELECT, and MANAGE vendors and consultants and other external resources needed for development or delivery of services and programs. MENTOR junior program managers.

South Jordan, Utah

DIRECTED a team of IT business analysts, project managers and software engineers responsible for developing and implementing IT solutions for business areas such as Finance, Manufacturing, Supply Chain, Logistics and Operations. COLLABORATED with business stakeholders to develop and execute product road map. OWNED and managed product/program road map.DIRECTED software development teams and project managers to adhere to product road map and release plans.COLLABORATED with system architect to ensure product roadmap specifications are met. MANAGED software development projects through the software development life cycle.MANAGED ERP system upgrade project and system refactor projects.IMPLEMENTED process controls and auditability within supported business areas and applications.MANAGED, maintained, implemented, architected system integrations with 3rd party software and business partners in Canada, Europe, Australia and China.

South Jordan, Utah

DEVELOPED and implemented complex IT solutions to prolong use of existing ERP system (MSDynamics GP). Projects included global Manufacturing Resource Planning, inter-company sales orderprocessing, spending matrix workflow, commercial invoice application.DEVELOPED and implemented B2B (business to business) applications for 3 rd party logistics to improve inventory visibility and SLA’s.MANAGED software development projects using Agile and/or Waterfalls methodology and trackingproject progress through Software Development Life Cycle.MANAGED development of operational reports using SQL Server Reporting Service.SERVED as Subject Matter Expert on Manufacturing, Supply Chain and Logistics.MENTORED junior project managers.

Greater Salt Lake City Area

MANAGED project plan from engagement to go-live for software implementation and developmentprojects.COLLABORATED with external and internal customers to develop and execute on product roadmapMANAGED software enhancements for existing application within a cross-functional team environmentensuring completion according to project plans, contract terms, within approved project budget and incompliance with the client’s existing methodology.COORDINATED with QA engineers documentation of test cases to improve quality of releases.COORDINATED and facilitated design sessions with customers and development team, documentedcustomer’s business requirements, and converted these into functional designs.TRAINED end-users and advanced users on core product and new features, assisted documentationteam with producing user and training manuals.COLLABORATED with data center team identifying areas of improvement in hosting services.WORKED closely with product manager team on feasibility and viability of product direction.CONDUCTED product demonstrations.EMPLOYED both Waterfall and agile development methodology.