Rachael Manuel Email & Phone Number

Hermitage, Pa, Us

•Led payroll production for four locations and managed payroll processing for 100-130 employees. Calculated salaries, rate changes, retroactive adjustments, overtime, longevity payments, vacation and sick payouts, terminations and garnishments using Munis and advanced Excel spreadsheets•Collaborated with human resources personnel to accurately and efficiently track changes in benefits, and workman compensation and short term disability claims•Responded to employee and retiree questions and requests for information in regards to payroll and pension in timely and knowledgeable fashion•Resolved issues and inquiries from pension plan participants regarding health and welfare benefits, pension payments and deductions through telephone, email and in-person interactions•Developed and maintained financial analyses, reports and calculations for uniform and non-uniform pension plan•Design and implementation of Accounts Receivable module and Customer Self Service portal to optimize billing and collection of general and utility bills•Evaluated and resolved software and computer technical problems for end users efficiently to minimize downtime and provided solutions to operational issues. Implemented software upgrades and led internal product training for software upgrades and additions•Defined and documented technical support best practices, including technical notes for end users. Manage ticketing systems to process support actions and requests•Manage all City social media accounts and website. Design and disburse marketing materials. Use of website and social analytics to optimize market reach and report feedback to Management and Commissioners• Skilled in Microsoft Office 365 products, Munis, CivicPlus, Facility Dude, Adobe Acrobat, Facebook, LinkedIn, Twitter, Instagram

New Castle, Pa

Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and coordinated training for new employeesReviewed job applications to identify, vet and recommend optimal candidates.Collaborated with owner and president to discuss new ways to recruit and retain talentProcessed payroll and employee reimbursementsAccounts Payable duties as needed

Hermitage,Pa

Realigned production schedules to factor in changing conditions such as materials shortages and changing designsChecked prices and calculated totals for accurate invoice processingChecked certificates of test for accuracy and complianceFour month work assignment through Robert Half Temp. Associates

Created and distributed reports on internal and external finances, audits and budgetsCompleted journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account managementPlanned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal proceduresSupervised accurate, efficient and compliant completion of payroll processing and accounts payableTeam lead for external auditsManaged fixed asset inventory

Bachelor In Business Administration, Accounting

Activities and Societies: Member of Women's Basketball Team SAAC Representative

Biology, General