Rachael Morrice Email & Phone Number

United Kingdom

Scotland, United Kingdom

Scotland, Uk

Recycling and waste management

Scotland

January 2016 - Present Understanding and managing the needs of your business. • Practising the full Sales Cycle on a daily basis • Appointment Setting • Information gathering • Generating and securing new business • Upselling to existing customers • Updating CRM databases • Liaison with both customers and suppliers• Advising customers on the best options for their business • Preparing Quotes and presenting proposals • Tendering for new and existing business • Contract management and handling • Completion of all required admin / paperwork • Creating and adjusting SLA’s to suit both the customers and the business• Supervising sizing • Supervising Installations • Creating and adjusting SLA’s, Service Level Agreement, to suit both the customers and the business needs • No territory restrictions, solely responsible for garment new business sales throughout the company. August 2015 – Feb 2016Account Manager As an account manager, I was primarily field based with remote office and internal business office use overlooking up to 320 + accounts whilst practising territory management. • Customer satisfaction • Complaint handling & Resolving Issues • Regular customer site visits • Stock takes• Liaison with internal staff, production supervisors, transport managers right through to director level to resolve customer issues• Managing the full renewal cycle • Conducting staff sizing exercises • Liaison with both customer & suppliers • Ordering samples from suppliers • Negotiating with both suppliers and customers • Completion of paper work, NCID’s, CRB’s, Contract handling• Managing onsite installations • Assisting in the training of new account managers • Ensuring customer retention as well as upselling products • Creating and adjusting SLA’s to suit customers and the business needs

Fife

“Professional Services” Accounts, Finance, Legal, HR & Office Personnel, Sales & Marketing The team at ASA Recruitment are specialists in the recruitment market, focusing on permanent, contract and temporary staffing throughout the UK. At ASA Recruitment we source candidates for both temporary & permanent positions, from junior entry level through to senior/managerial; • Financial Services• Accountancy• Administration • Secretarial & PA• Sales & Marketing• Construction & Building Services• Hospitality & Catering• Healthcare• Industrial• IT• Technical & Engineering and International.Through specialist divisions we are able to provide a diverse service, sharing our vision and strong values, we forge close relationships with our clients and candidates and pride ourselves in providing ongoing client & candidate satisfaction. More information and all our latest vacancies can be found on our website: www.asarecruitment.co.uk

120 Stepps Road, Glasgow, United Kingdom

Areas of Expertise• Customer service• Deal Closer • Face to face B2B sales • B2B Target Sales• B2C Target Sales • Telesales• Administration• Management • Complaints Handling • Managing Customer Expectations • Use of IT & CRM • B2B NetworkingEmploymentJan 2014 – November 2014, Senior Cost Consultant, Business Advisory Support LtdFully in charge of my client base whilst working in a self-employed capacity within this rapidly growing cost consultantancy. Essential to sustain high levels of motivation, which I succeeded in achieving. Maintaining and expanding my pipeline with SME/ I&C businesses. Meeting and Exceeding targets on a monthly basis.Jan 2013 – Dec 2013, Cost Consultant, Business Advisory Support LtdResponsibilities including setting my own B2B appointments, following on with initial introduction meeting with the objective of procuring utility saving for the client. On-going I would manage my customer pipeline, propose contracts on renewal and provide an exceedingly high level of customer service.March 2012 – Jan 2013, Appointment Setter, Business Advisory Support LtdMy initial role within the business was setting appointments for consultants with SME businesses. As an appointment setter, I was based in a call centre environment making outgoing calls to businesses throughout Scotland setting appointments for the cost consultants to visit. I far excelled in this position and was promoted to Cost Consultant.

Greece

Overseas Club 18-30 sales rep

Edinburgh, United Kingdom

Kirkcaldy, United Kingdom

Kirkcaldy, United Kingdom

Tele Sales Consultant, promoting and up selling to new and existing banking customers

Higher National Deploma, Musical Theatre

Higher National Certificate, Musical Theatre

Education record