■ Member of OTC■ Led the chapters monthly Chapter History lessons■ Planned Founders Day and Pansy Breakfast events■ Coordinated Parents Weekend

■ Greeted and directed phone and walk-in customers while managing the front desk. Coordinated pick-up of customer orders to ensure orders were complete and to the satisfaction of customers.■ Assisted inside sales team members with researching customer inquiries. Accompanied outside sales team to site visits assisting with completion of sales order including confirmation of site measurements and itemizing customer needs. Worked with cross- functional teams to help exceed customer expectations■ Implemented standardized customer database and standardized warehouse inventory identification system designed by the corporate office.

■ Conducted market research of local businesses, identified potential new clients to grow sales.■ Designed email blasts and direct mailing campaigns delivered to the customer base highlighting the newest inventory items available for rental.■ Facilitated warehouse tours to potential customers while suggesting inventory items that targeted the customers’ needs.■ Attended local ISES meetings with the sales teams representing the company in an industry gathering.