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As an experienced Operations Director with over two decades of expertise in agency and consultancy management, I specialise in refining systems and processes to enhance team performance and drive commercial success.I provide strategic operational leadership to start-ups and SMEs that are not yet in a position to employ a full-time COO but require clear, effective guidance to scale their operations efficiently. My approach not only offers clarity but also promotes efficiency, helping organisations to expand their capabilities effectively.Here’s how I can support your business:- Auditing and improving agency systems and processes- Providing management information, financial analysis and recommendations- Oversight of revenue delivery and project management teams- Resource management and capacity planning- Specification and implementation of agency management systems- Estimating and pricing scenarios- Team developmentMy aim is to empower your business with the operational tools and insights needed to achieve sustainable growth and success.
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Chief Operating OfficerFlourishSteyning, Gb
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Fractional Operations DirectorSelf-Employed Sep 2023 - PresentGreater Brighton And Hove AreaI offer part-time or short-term contract operations leadership to companies who don’t need a full time operations director but have ambition to scale or simply need to become more effective in their working practices. I offer assistance with:- Auditing and improving agency systems and processes- Providing management information, financial analysis and recommendations- Specification and implementation of agency management systems- Oversight of revenue delivery and project management teams- Resource management and capacity planning- Estimating and pricing scenarios- Team development- Applications for B Corp certification
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Operations DirectorBrilliant Noise May 2013 - Aug 2023At Brilliant Noise I managed internal operations including finance, project management, people and culture and IT development, making sure our talented team were supported by effective systems and processes so they could deliver high quality and engaging work. As a member of the management team I supported the company with financial oversight, management information and financial reporting, budgeting, scenario planning, resource management and employee engagement. I also successfully implemented an integrated agency management system (Synergist) after a rigorous analysis of data flows and team and management reporting requirements.I managed the day-to-day work of the project managers, setting up and leading projects as a client partner or project manager for clients including Heathrow Airport, Porsche and Nike. -
Production DirectorCogapp Sep 2007 - Apr 2013At Cogapp I managed the production and user experience teams. I was responsible for Cogapp’s team of producers and the management, direction and planning of their larger or more complex digital projects. This included the analysis of client requirements; creative and technical project direction; user experience design; technical and functional specifications; co-ordination of project teams; client liaison and account management.I managed the team that delivered the new web and mobile sites for the Metropolitan Museum of Art in New York (www.metmuseum.org). I was also project manager for the highly successful Icons of England project, the largest cultural project commissioned by Culture Online, an agency of the Department of Culture, Media and Sport. Other clients have included London 2012, the British Library, the National Portrait Gallery, the National Archives, Macmillan and the European Union. -
Head Of ProductionCogapp Jan 2007 - Sep 2007
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Senior Producer / ConsultantCogapp Jul 2003 - Dec 2006
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ProducerCogapp Nov 1999 - Jun 2003
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Database ProgrammerDesktop Display Jun 1999 - Oct 1999
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TrusteeEastbourne Housing Action Jun 1996 - Sep 1998
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Housing AdviserBrighton Housing Trust Jul 1994 - Sep 1998
Rachael Rainbow Skills
Rachael Rainbow Education Details
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Upper Second -
Information Systems -
Geography, German And European Studies
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German, Geography
Frequently Asked Questions about Rachael Rainbow
What company does Rachael Rainbow work for?
Rachael Rainbow works for Flourish
What is Rachael Rainbow's role at the current company?
Rachael Rainbow's current role is Chief Operating Officer.
What is Rachael Rainbow's email address?
Rachael Rainbow's email address is ra****@****app.com
What is Rachael Rainbow's direct phone number?
Rachael Rainbow's direct phone number is +44 1273 3*****
What schools did Rachael Rainbow attend?
Rachael Rainbow attended University Of Sussex, University Of Brighton, University Of Sussex, Freie Universität Berlin.
What are some of Rachael Rainbow's interests?
Rachael Rainbow has interest in Information Architecture, Current Affairs, Yoga, User Experience, Egyptian Cabaret Belly Dancing, Travel, Web.
What skills is Rachael Rainbow known for?
Rachael Rainbow has skills like User Experience, Digital Strategy, Information Architecture, Digital Media, Usability, User Experience Design, User Research, Content Strategy, Strategy, Web Project Management, Cms, User Interface Design.
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