Rachael Oldfield Email & Phone Number

Grand Rapids, Michigan, United States

AviationBanking & FinanceReal EstateCorporate

Grand Rapids, Michigan, United States

AviationBanking & Finance Real Estate

Real Estate CorporateBanking and Finance Family Law

Review loan documentsComplete due diligence related to closing (pre- and post-close items)Client correspondenceAssist lenders with day-to-day activities Monitor accounts and assist with draw requests and transfers as neededAssist and oversee loan closings

Grand Rapids, Michigan

Administrative and supportive duties for multiple commercial lenders.Handle money transfers, wires, and cashier’s checks upon request.Review and compile loan documents.Assist clients via phone calls, email correspondence, and face-to-face meetings.Compile and distribute reports.Identify and improve processes and reporting techniques.

Jacksonville, Florida Area

Front desk responsibilities; greet and assist customers with truck rentals.Inbound and outbound call excellence - 92% conversion for 2015.Listened to and resolved customer complaints, assist with customer inquiries.Built customer/vendor relationships. Run reports daily - monitor compliance for fuel and mileage taxes. Handle inventory of trucks and moving supplies.Responsible for the proper inspection of rental equipment. Schedule vehicles for preventative maintenance.

Lakeland, Florida Area

Answer inbound calls, assist or direct accordingly.Correspond with customers and vendors in a timely, professional manner.Manage office equipment and supplies; schedule repairs as needed.Oversee office organize and updating files.Handle accounts payable/accounts receivable.Monitor fuel tickets, P-Card purchases, and billing discrepancies.Run reports and monitor customer compliance with fuel and mileage taxes. Ensure employees remained compliant with Department of Transportation standards. Handle vehicle licensing and registrationSchedule meetings, assist with conference calls

Tampa/St. Petersburg, Florida Area

Inbound and outbound call excellence – 91% conversion for 2014.Assist with customer inquiries and negotiate rates – brought in 109 new customers during 2014Monitor truck inventory, and schedule moving equipment as necessary.Handle accounts receivable; apply payment and contact customers with aging invoices. Schedule vehicles for maintenance or schedule the customer for a new truck.Tasked with overseeing office organization, and maintaining up-to-date files.Successfully trained twelve new employees, four of which have moved on to management and sales positions.

Bachelor Of Science - Bs, Legal Studies

Activities and Societies: Sigma Beta Delta Honor Society; National Society of Leadership and Success; Lambda Epsilon Chi (LEX) Honor.

Associate Of Science - As, Legal Studies

Associate Of Arts (A.A.), Business Administration And Management, General

Activities and Societies: Xi Pi chapter of Phi Theta Kappa International Honor Society

Certificate, First Responder

Athletic Training, General Studies

General Studies - Pre-Med