Racheal Gitonga Email & Phone Number

I am an innovative, highly motivated, self-driven, focused to detailsand result oriented professional with vast past experience in CreditControl and Management. For 13 years I worked for a leadingInternet Service Provider IWay Africa, a member of Telkom SouthAfrica as a Debt Collector, Credit Control Assistant , and a CreditController consecutively. In addition, I previously worked as anaccount assistant /debt collector for 2 years in Net 2000. I have beenaway from formal employment for a period of 7 years takingcare of my family, during this period I engaged myself in a smallbusiness which has given me experience on dealing with differentkinds of people, part of the period I enrolled in campus taking adegree program in BCOM majoring in finance and graduated in Nov, 2019.My duties in the previous positions included but not limited to debtcollection, reconciliation of accounts and preparation of status reportson debts and collections. I led a debt collection team and couched Customer Relations team that wastasked with collection of debts below 30 days. I participated ininnovation projects aimed at improving service delivery in the financedepartment. In particular, I proposed and managed implementation ofan integrated online tax register compliant system after the KenyaRevenue Authority instructed on adoption of this requirement for allbusinesses.