Racheal Ogunbowale Email & Phone Number

Canada

Saskatoon, Saskatchewan, Canada

- Oversee tender documents from receipt to post-close, ensuring accuracy, completeness, and timely submission.- Raise and process purchase orders for the trades and industry department, ensuring accurate documentation and timely approvals to support departmental needs.- Answer and direct incoming calls for the trades department, providing excellent.

Canada

Volunteer Communications assistant- Fundraising 07/2024 - 09/2024Western Development Museum- Saskatoon, CanadaDeveloping Fundraising Strategies: Creating plans and campaigns to raise money, including events, online campaigns, grant applications, and donor outreach.Donor Relations: Building and maintaining relationships with donors, sponsors, and partners.

Canada

- Managing inbound customer calls concerning all account maintenance, technical issues and online support while delivering customer satisfaction with CSAT scores of over 80% consistently from Sept 2023 till date and a customer retention rate of over 40%.- Providing guidance and support to customers in completing forms and using self-service systems while.

Lagos, Nigeria

-Planned, implemented, and tracked sales and marketing strategies to promote the Guinness brand. -Created and managed budgets to maximize brand reach and engagement by organizing key stakeholder events for Guinness Cameroon (Brighthouse 2022) that resulted in attendance of 100% and brand recognition in Cameroon increasing their facebook following by over.

Nigeria

-Sent clients estimates of costs for advertising products or services and followed up by phone call or email. -Responsible for maintaining new accounts and actively working on pitches for new business. SkyGirl -Working with the strategy department to provide clients with research materials, market analysis, and competitor data for several projects across.

Lagos, Nigeria

- Client Relationship Management: Served as the main point of contact for all inquiries, issues, and requests. Developed and maintained strong relationships with key stakeholders to understand their needs and ensure ongoing satisfaction.- Conducted marketing research, data analysis and strategy development to increase public awareness and customer.

Nottingham, United Kingdom

- Graduated with an MSc in Branding and Advertising.- Achieved a TLIP certification in personal development.- Student member of CIM (Chartered Institute of Marketing).- Awarded a certificate from the Thinkubator challenge in 2019.Completed Coursework: - Merit awards; The customer experience (2020) - High commendations; Customer Insight through Marketing.

Ikeja Lagos

- Provided marketing solutions and new business opportunities for the SBC account, and ensured client satisfaction.- Researched and analyzed market conditions, customer data, and competitor data for several projects across the agency.- Established and maintained excellent knowledge of customers' business, offerings, competitors, and industry.- Charged with.

Nigeria

- Administrative Duties: Handling incoming and outgoing correspondence, managing phone calls, and maintaining office supplies.- Scheduling and Calendar Management: Organizing appointments, meetings, and travel arrangements for staff.- Document Management: Preparing, proofreading, and filing documents, reports, and presentations.- Data Entry and Management.

Ikeja, Lagos

Internship Role- Development of new ideas for the weekly podcast.- Proof reading and editing materials to be published on air.- Conducting research for the news team.- Conducting vox pop and live interviews for weekly shows.- Performing all duties to enable the smooth running of day to day activities at work- Scheduling meetings for on air personnels.

Master'S Degree, Branding And Advertising, Commendation

Bsc Mass Communication, Public Relations, Advertising, And Applied Communication, 2Nd Class Upper

O Levels, Arts, Waec

Activities and Societies: Head of the newspaper department from (2011-2012) Nutrition prefect (2011-2012)