Rachel Sanchez Email and Phone Number
My passion for health equity is what initially led me to working within the non-profit healthcare sector, and ultimately at a federally qualified health center. I have grown within my current organization from an analyst to a director and ultimately to my current role as Chief Operating Officer. My different roles within my organization have given me unique experiences as I have been able to learn and grown in different operational functions throughout the organization.I have also recently discovered a new passion of mine in executive coaching through recently completing a Master’s in Organizational Leadership program at Lewis University and am working to become a certified coach.Career Highlights Include:• Contributed to the growth of our patient base by 25%, which included facilitating the opening of four new clinics, four school-based clinics, and the expansion of four existing clinics.• Coordinated efforts for our organization to become a Patient-Centered Medical Home recognized through the National Committee for Quality Assurance (NCQA) for the first time in our organization’s history.• Assisted in the creation of a new mission, vision, values statement, and strategic plan to help guide our organization into the progressive future of healthcare.
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Chief Operating OfficerNorthshore Health Centers Aug 2021 - PresentPortage, Indiana, UsWithin this role, I focus on promoting a team approach to delivering high-quality, cost-efficient care where patient satisfaction and improved health outcomes are the primary goal. I work to assist staff with the implementation of departmental goals, policies, procedures, and reporting tools through effective use of performance metrics.
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Chief Compliance And Development OfficerNorthshore Health Centers Jan 2020 - Aug 2021Portage, Indiana, UsBuilding upon prior roles, I continued to oversee NorthShore's Compliance and Risk Management programs. I also directed and facilitated marketing and outreach programs, along with patient services programs, ensuring that patients are aware of services and that high quality services are provided to all patients.Successes during this role: Assisted with the coordination and implementation of new projects and programs, including: expanding specialist programs, new clinic locations, and continued coordination of federal grants.
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Director Of Practice ImprovementsNorthshore Health Centers Dec 2016 - Jun 2020Portage, Indiana, UsI developed, implemented, and evaluated all aspects of NorthShore's Quality, Compliance, and Risk Management Programs. I also directed and facilitated all processes related to care management and care coordination programs, ensuring that high quality of services are provided to all patients.Success during this role: Assisted with the coordination and implementation of new projects and programs, including: paperless check-in, telepsychiatry program, school-based telehealth clinics, and coordination of federal grants.
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Business And Budget AnalystNorthshore Health Centers Sep 2015 - Dec 2016Portage, Indiana, UsIn my first role at the organization, I focused on evaluating operating expenses for each department and presented to department managers in order to make staffing adjustments to assist in controlling department and site costs. I prepared budget-based department packets to identify excessive costs, low productivity, and other measures to ensure departments were performing efficiently.
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Diet ClerkPorter Regional Hospital Aug 2011 - Sep 2015In this role, I communicated with patients and family members in a professional manner while assisting them in following their restricted diets as ordered by their physicians.
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InternBrightstar Care Feb 2015 - Mar 2015Gurnee, Il, UsAs an intern, I designed and implemented a marketing strategy to recruit new employees and establishing an employee retention program to decrease the company's turnover rate. I also developed a strategy to increase earnings including creating a market pricing strategy and developing new physician outreach programs.
Rachel Sanchez Education Details
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Lewis UniversityOrganizational Leadership -
Valparaiso UniversityHealthcare Administration
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Valparaiso UniversityHealth/Health Care Administration/Management
Frequently Asked Questions about Rachel Sanchez
What company does Rachel Sanchez work for?
Rachel Sanchez works for Northshore Health Centers
What is Rachel Sanchez's role at the current company?
Rachel Sanchez's current role is Chief Operating Officer | Federally Qualified Health Center.
What schools did Rachel Sanchez attend?
Rachel Sanchez attended Lewis University, Valparaiso University, Valparaiso University.
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