Rachel Ayers Email & Phone Number

I am a multifaceted, proactive, and client-focused professional with over 26 years of progressive experience in claims operation, advancing into multiple leadership roles while driving continued growth for renowned claims services providers.Over the course of my progressive career, I have leveraged my extensive expertise in claims process and accounts management, leveraging in-depth understanding of diverse insurance programs to consistently deliver high-quality client services, maintaining relationships while generating business opportunities. In addition, I demonstrate my insurance technical expertise, providing insurance program recommendations and coverages that best meet client needs and requirements, while ensuring compliance with service standards, rules, policies, and best practices.I remain aligned with industry information, technology, and trends, maintaining expansive knowledge of claims and insurance solutions to facilitate service and client success, account growth, and organizational excellence.Connect with me to learn more about my expertise in the following areas:- Captive Insurance Programs- Liability Claims Operations- Commercial Lines Insurance- Strategic Business Planning- Key Accounts Management- Client Relationships- Service Delivery Standards- Continuous Process Improvement- Team Leadership- Personnel Development- Performance Management- Cross-Functional CollaborationTechnical Acumen: Microsoft Office Suite | Power BI