Rachel B. Rosimo is my name. I've progressed to the position of Customer Service Representative, and I've been working in this field for about more or less four years. With hard work and patience, I've only gotten better over the years. My commitment to hard work qualifies me for this position. I graduated from the University of the Cordilleras with a bachelor's degree in geodetic engineering. My topic of study is not directly relevant to my professional experiences, but it does assist me in some of my learning from previous and present jobs. In addition, I am proficient in Microsoft Office applications such as Excel, Word, Publisher, and basic PowerPoint. I am focused and committed to my task. I'm knowledgeable enough to manage any circumstance by utilizing my multitasking abilities.
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Customer Service RepresentativeEflexervices, Inc. Oct 2021 - Feb 2024Baguio City, Cordillera Admin Region, PhilippinesSupport our US client by helping them answer customer support tickets via email. Answer customers’ questions, solve problems and get people happily on their way. Work U.S. business hours and in-office. -
Data CapturerFilmetrics Corporation Mar 2020 - Feb 2022PhilippinesVerify all the data provided by the applicant for UMID.Input all the necessary data. Take pictures, fingerprints, and signature. At the end of the day, export all UMID applications. -
Customer Service RepresentativeUsayenglish Nov 2018 - Feb 2020Philippinescall homeowners in the US to educate about our campaigns. campaigns have been handled for solar campaign, auto warranty and student loans.assist customers on their needs respectively.make a tracking report for successful transfers and appointments.
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Customer Service RepresentativeSitel Oct 2015 - Jan 2016Philippinesrespond on email inquiries for Macy's and Bloomingdale's customerperform discount or sale price for the customer needs for the itemsmake sure that customer issues have been resolvedother duties being given time to time -
Web SpecialistCustom A Design Nov 2013 - Aug 2015Mountain Home, Arkansascall business owner in the US who have a template website and offer to have a custom design website for their business close the deals until they pay for an upfront cost of $199. Ask payment either credit card or paypal.whenever closing the deals get the initial design of the website to be given to the web designers to start the website.ask customer if they also wanted to have online marketing. SEO for their business.Gather hot leads to close. -
Data SpecialistOutsource Virtual Services (Ovrseas) Mar 2012 - May 2013Search required information for online and non online courses for different schools in the united states, make some facebook pages for the respective schools. Update prices and availability for urban lux and also some specific pricing and stock list on amazon and ebay. Other duties being given.
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Inbound Customer Service RepresentativeNco Apr 2009 - May 2011PhilippinesAnswer phone calls, cheerfully, and give greetings to the caller or customer.Build rapport.Ask questions on how we can assist them, gather some factsCheck account details and give resolutions for their needsIf going customer is going to upgrade the phone, add another line or purchase accessory for their phones, provide their needs, and process the order.If a customer has been routed to telesales and should be routed to a different department, assist the customer and get a correct representative who will assist their needs. Ask for a sale, give some trial closing even the customer called not for telesales, give some idea with some promotional that they might be interested to hear.Aside on answering calls, as an individual, responsible to come to the office early before the shift and not to take absent, and provide good statistics recordsOther duties being given from time to time. -
Personnel OfficerRobust Contracting Feb 2007 - Feb 2008United Arab EmiratesAnswer the phone calls, sending letters either thru fax or e-mails. Assists the successful candidates who are going to sign the offer letter and joining reports. Prepare Material Requisitions for Air Tickets and Car Rentals for Local Purchase Order be prepared. Files documents such as Material Requisitions, Local Purchase Order, Invoices, Letters for Car Rentals, and Hotel Bookings. Make a summary report for all the outstanding balance of travel agency and rental car suppliers to be presented for a discussion with the suppliers. Do the booking for the following candidate from different recruitment agencies, Make bookings for the employees going for annual vacations from their country of origin on for visa change. Prepare Material Requisitions Prepare Local Purchase Order Certificate Form and Payment Orders for the invoices of air tickets, rental cars, and hotel accommodations for payment preparations. Do the hotel bookings.
Rachel B. Rosimo Education Details
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Geodetic Engineering
Frequently Asked Questions about Rachel B. Rosimo
What is Rachel B. Rosimo's role at the current company?
Rachel B. Rosimo's current role is Customer Service Representative.
What schools did Rachel B. Rosimo attend?
Rachel B. Rosimo attended University Of The Cordilleras.
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