Rachel Blackburn Email and Phone Number

Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.Coded invoices and other records to maintain organized and accurate records.Processed and sent invoices, adjustments and credit memos to customers

Promoted business on social media platforms to maximize brand identity and generate revenue.Kept records for production, inventory, income and expenses.Determined pricing for products or services based on costs and competition.Managed operations budgeting, accounts payable and accounts receivable and payroll

Answered phone calls and emails to provide information, resulting in effective business correspondence.Provided secretarial and office management support while building cooperative working relationships.Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Delivered customer support to high call load each shift.Kept customer and system account information accurate and current to support timely resolutions for concerns.Followed up on emailed or web-submitted customer inquiries within standard response times.De-escalated customer issues with proven conflict mediation and problem-solving abilities.Processed customer account changes with proprietary software