Rachel Brawn Email and Phone Number

Main roles for this job were: answering phone calls, booking/following up with appointments, GST/Business expenses, statistics, marketing, assisting with workshops daily reports, restocking office supplies, writing articles, reorganising/making work place most efficient (reordering files and updating computer records).I learned the basic knowledge/principals behind chiropractic and also attended various seminars relating to becoming the best and most productive Office Assistant. We also corresponded with ACC, so I was in charge of sending off weekly reports via Microsoft Excel, along with filling out various repost using other Microsoft programs such as Power point or Word, making me extremely competent in MS.

Main roles involved for this are assisting with events, such as handing out flyers, serving food/drink, being a hostess etc.Some examples of jobs I have done include: hosting a Boat Cruise for a corporate event (picture below), hostess for VIP sections for Le Ball 2017, assisting with opening for high end furniture sales, serving canapés and drinks.

Served in a collaborative, reception-based role at a leading therapy clinic, thriving in an autonomous environment, rapidly adapting to the independent nature of the role, demonstrating strong initiative and problem-solving skills.• Administrative duties-: scheduling appointments, processing payments, incoming client inquiries etc., all contributing to the seamless operation of the clinic.• Relationship Building-: maintained supportive, trusted relationships with clients as well as clinical and technical teams, assisting them in various capacities to enhance clinic operations.• Proficient in using software tools such as MS Suite, MedTech, Microsoft Teams, and Zoom to ensure efficient communication and service delivery.• Created a supportive and therapeutic environment for clients, overseeing and processing the client journey from referral to discharge, significantly improving the quality of care provided.• Training Employees-: Led onboarding and training for new staff members, client liaisons, and AUT volunteers, ensuring high standards and continuity of service.• Spearheaded the redesign and update of the Client Liaison/Front Desk manual, improving operational efficiency and resource accessibility for future employees.• Actively aided the facilitation of community activities and supported client and staff engagement initiatives, fostering a positive and collaborative clinic culture.

In my temporary contract with Madison Recruitment, I was a Call Centre Representative for one of their clients. My main roles for this job were to be the after hours staff for the 0800 line, and passing on relevant enquiries to managers all over New Zealand, I also rang out customers to get their feedback on how our services were being provided - I am still employed with Madison Recruitment but currently have no active contracts.

Main focus of this job is to assist individuals with mild to moderate learning disabilities, enhancing their quality of life and encouraging inter/intrapersonal skills or independence. Training over a 2 week period is given, where we observe other employees in various homes (there are many) and see what each house/person needs most, as levels of care vary greatly. This requires a high level of thinking and adaptation, as well as the ability to use initiative and think in advance/have high levels of organization and passion for what you do.