• Assisted in ensuring compliance with all NCAA DIII and NESCAC rules and regulations within the athletics department by educating, monitoring and reporting on all related activities• Provided compliance education to student-athletes, coaches, and staff on a regular basis• Managed rosters and maintained accurate documentation of eligibility of student-athletes for 30 varsity sports teams using ARMS Software and Teamworks• Managed and maintained accurate records in the NCAA Transfer Portal, handle all incoming and outgoing transfer tracers, and ensure proper certification of incoming transfers• Educated and advised student-athletes on Name, Image, and Likeness and monitored all related activities• Guided international student-athletes through the amateurism certification process in the NCAA Eligibility Center• Assisted with preparing and submitting various NCAA Interpretation Requests, Self-Reported NCAA Violations, Legislative Relief Waivers, Student-Athlete Reinstatement Waivers, and Medical Hardship Waivers through the RSRO system• Oversaw the Official and Unofficial Visit processes for prospective student-athletes• Contributed to the development and/or revisions of several Athletic Department policies and procedures related to compliance, including the Non-Discrimination Policy, Sexual Violence Prevention Policy, and Name, Image, and Likeness Policy• Member of the Athletics Diversity, Equity, Inclusion and Belonging Committee• Co-advisor to the Student-Athlete Advisory Committee (SAAC)

• Manage and oversee the registration and scheduling of all K-4th grade athletic programs, including basketball, volleyball, baseball and softball.• Recruit, interview and train individuals for coaching jobs and other athletic department staff positions.• Prepare and track annual budgets for all K-4th grade athletic programming.• Order equipment for all sports programs and keep meticulous records on athletic equipment inventory.• Plan, manage and supervise numerous leagues and weekend tournaments.• Focus on gender equity in athletics by making improvements to the girls’ athletic programs and implementing new programs, such as an 8U softball program and a 5th-8th grade spring volleyball program.• Increase efficiency and accuracy in the athletics office by restructuring all administrative tasks to be completed online; including individual registrations, tournament registrations, payments and invoicing.

• Serve customers, showcase products and product display.• Manage and generate content for the company Facebook page.• Monitor customer comments and reviews on Facebook and address any concerns.• Train, lead and supervise new employees.• Resolve customer queries and conflict.• Oversee pricing and inventory.• Open and close store.

• Created, managed and improved the company website, Facebook page, LinkedIn, and Google Plus Page.• Implemented a customer referral program in order to increase customer base and Facebook followers.• Developed a marketing plan outlining steps to be taken to improve marketing efforts within the company.• Conducted marketing research on the company itself, its competitors and the industry as a whole.

• Developed and managed relationships with current customers on Hubspot and sought opportunities to connect with new customers through research and direct mail marketing.• Edited eBlasts, social media content, retail products and event support materials for quality assurance.• Monitored email marketing efforts and analyzed eBlast click through data on Constant Contact to generate leads and drive new sales.• Coordinated revisions of educational brochures, posters and other retail products to expand the program, lower costs and increase profit margin.• Promoted the No Hit Zone and Empower Me! Campaigns through direct mail and email marketing efforts.• Identified historical trends for event registrations to help drive marketing strategy.• Presented the results of training participant evaluations into simple, understandable reports to easily identify event strengths and opportunities for improvements.• Created and managed event support materials which resulted in an overall outstanding participant experience.• Conducted background research on prospective customers to recognize their unique needs.

I had the opportunity to travel to Bratislava, Slovakia, to participate in a Global Consulting Program where I was put onto a team which consisted of one other UW-La Crosse student and two Slovak students. We worked with a local company--Slovak Telekom--to develop and propose a marketing strategy for one of their struggling products. After 3 weeks of dedicated research and interviewing, our team was able to successfully put together a business deck outlining our relevant research and final suggestions. • Worked collaboratively with a multicultural team to develop and propose a marketing strategy for Slovak Telekom.• Conducted thorough research on company, product and industry at hand.• Created a business deck outlining relative research and final marketing suggestions.• Gained valuable experience with language and cultural barriers.