Rachel Foreman Email & Phone Number

- Managing a team of 10+ baristas, providing leadership and guidance- Conducting weekly inventory checks and using the information gathered to place supply and food orders- Responsible for training new baristas and training experienced baristas to become trainers- Maintaining up-to-date merchandise and menus whenever a new season arrives- Frequently collaborating with Publix and Starbucks district management to brainstorm and implement initiatives that boost sales- Helped increase customer satisfaction scores by improving service quality and operational efficiency

Atlanta, Georgia, United States

- Learned about Brightree’s product & analyzed how the product’s interface could be improved- Worked with stakeholders on the product management team to create wireframes for an inventory management app and wireframes modernizing the Brightree patient intake interface- Met with stakeholders multiple times per week to discuss the work that was done and refined the wireframes based on feedback- Improved the user experience for both projects by significantly reducing the number of steps or clicks required to complete tasks as well as fixing usability issues listed by the product management team- Tools used: Figma, Microsoft Teams

Marietta, Georgia, United States

Marietta, Georgia, United States

Marietta, Georgia, United States