Rachel Carson Email & Phone Number

Greater New York City Area

Greater New York City Area

• Processed business documents such as qualifications, amendments and mergers for both foreign and domestic entities.
• Provided administrative assistance to several of New York City’s biggest law firms.
• Corresponded with third party vendors and representatives from the Secretary of State.
• Handled incoming/outgoing mail correspondence, composed and proof-read corporate documents and also completed and forwarded invoices to clients.

Brooklyn, NY

• Conducted initial screenings for potential clients to determine eligibility for legal representation.
• Obtained pertinent information from new clients by asking them specific questions in regards to their claim.
• Handle up to 60 calls per day, resulting in more than 20 applications for legal needs.
• Demonstrated excellent customer service skills and the ability to calm clients who may be distraught.
• Provide additional information and referrals to other organizations or resources as appropriate.

Flushing, NY

• Responded to inbound telephone questions by providing quality serviceto customers inquiring about the availability of products or status ofwork orders.
• Handled transactions in connection with activation of accounts, creditadjustments and cable products while maintaining customer satisfactionand retaining the customers business.
• Duties included data entry, customer billing, sales/customer servicecalls and handling of all opening and closing of accounts.
• Recommended options within customer budgets and followed up withall sales leads.
• Managed customers’ accounts, performed customer verification onaccounts and processed work orders.

Brooklyn, NY

• Welcome customers, determine nature of business, and direct visitorsto suitable associate
• Answer incoming telephone calls; operate multi-line telephone
• Operate cash register with POS, and frequent guest card system, andscanning stations.
• Manage customer product returns/exchanges, inquiries, and inventory.
• Performed simple data entry.*Special Achievements
• Received several Homer Awards due to exceptional customer service.

New York, NY

• Responded quickly and efficiently to customer requests or concerns.
• Used suggestive selling techniques to increase store sales.
• Assisted with the maintenance of the store to maintain neat and wellstocked shelves to create appealing displays.
• Helping customers try on or fit merchandise in fitting rooms.
• Exceeded daily sales expectations.