Assigned by the President to build strategic alliances with executive leaders, and be a consultative partner in building a high-performing and engaging workplace for one of the major region in the market. Develop and implement comprehensive strategies that promote organizational effectiveness, support the integration to One Optum, and foster a culture of collaboration and achievement.As a leader of the Business Transformation Office, worked with the C-suite to implement strategies that prepare team members and stakeholders to adopt and sustain fundamental changes to the business operations and culture as part of M&A integration of care delivery organizations. Worked to achieve engaged employees and delivered a Capability Roadmap so that everyone performed at the top of their capability and increased the business' effectiveness.

As part of the Enterprise Clinical Operational Model (ECOM) transformation effort, I lead a team of OCM and Communications professionals to develop change management strategies, design and implement development programs that drive employee adoption; ensure policy/program changes affecting employees do not conflict with the organization's objectives; and create ECOM internal/external communications.

Supported University of Southern California's IT organization to deliver employee adoption and improve organizational effectiveness to achieve business strategies, employee engagement, culture change, IT adoption of implementation. Achieved adoption goals for each school's centralized tech connectivity, implemented standardized information security with the OCISO and led adoption of new tools by faculty and students to support the Digital Campus during COVID-19. Designed and implemented OCM, leadership/ team development, and culture change initiatives. Also past clients include: Children’s Hospital LA, Meggitt, TE Connectivity, SuperValu, LA County Office of Education, Blue Apron, NTTi3, KIPPLA, Toyota, Cook County-Chicago, Union Bank, ATI Allvac, Southern Cal Edison, Warner Bros, Buena Vista Home Entertainment, Kaiser Permanente• ERP/IT Implementation • Business Process Improvement • Merger/Acquisition • Training/Development• Human Capital Transformation • Employee Engagement/Culture Initiatives• Project Management

Practice lead for the People & Organizational Change (P&OC) team in the West Sub-Regional area. Clients included National Grid, Masco Corp., Sony Electronics, Dell Computers, Microsoft.• Responsible for recruiting and developing EY team for P&OC leading to 4 new hires. Developed and provided new hire training across all EY on P&OC methodology, tools, structured thinking and communications approach to proposals and work products.• Met regularly and engaged with EY Partners to ensure meeting performance targets with client development plans.• Responsible for creating standardized templates, tools and methodology for the EY P&OC team to deliver• Team lead advising clients on Change Management and Organizational Effectiveness during major transformations to increase adoption and effectiveness.

Led the Org Readiness work stream for OneLink (a PeopleSoft implementation). Managed a team in multiple locations, coordinated and tracked the work for Deliotte, IBM and Kaiser project team resources, participated as part of the OneLink leadership team, developed tools and delivered work products on time as per the work plan schedule.

Worked as part of a team to develop the business case on implementing SAP solution suite at SCE. Also, participated in the vendor selection process as it pertained to the OR work stream. Supported the efforts to recruit and identify the OR team. Led the team during the Project Prep and part of the Blueprint phase. Developed tools, processes, and delivered work products per the phase of the project.

Led and delivered all OCM activities to support an organizational change.

Developed and implemented strategic change initiatives to elevate organizational capability and efficiency. Acted as a Subject Matter Advisor for all People and Organizational Solutions. Consistently achieved highest client satisfaction scores.•Led consulting teams to produce high quality strategies and plans for clients managing large-scale organizational transformations such as merger/acquisition, process improvement, org transformation. Activities include stakeholder and leadership alignment, change communication, vision and business case development.•Created change program for E&Y’s area VP during the acquisition by Cap Gemini, while achieving 80% employee retention rate during transition. Managed team of change agents, implemented a tactical organization structure roll-out, developed effective communications and training programs.•Created new tools and methodologies for EY incorporating the Organization Culture Inventory (OCI) and Leadership Styles Inventory (LSI) and the Appreciative Inquiry (A/I) framework to assess culture and leadership change capability for organizations.•Led an HR Transformation including a newly developed performance management, employee selection, leadership training, and implemented a change strategy for a financial system selection project for a manufacturing organization.•Designed and facilitated rapid decision facilitation sessions resulting in accomplishing 3 months of project work in 3 days. My involvement was featured in Forbes Magazine, February 2001. Developed and implemented employee programs to enhance their knowledge, skills and abilities to meet the demands of a new business process or IT system. •Served on E&Y’s Knowledge, Learning and Methodology Advisory Board to improve the consulting methodology for People and Organization Solutions practice. Led the development and deployment of the practice's methodology in Appreciative Inquiry, Large Group Facilitation, and Accelerated Solutions Environment.

Managed projects relating to the design and implementation of HR strategic change for Fortune 500 companies. Contracted with HR to provide fact-based consulting services and delivery as well as participated in business development, proposals, and sales. Developed and implemented a global performance evaluation program, management succession plan and competency model for a major entertainment company reducing staff costs worldwide. Developed and facilitated training to all levels of employees on the new process and KPI’s. Created and managed an outsourced performance management system for a large computer manufacturing organization to manage a 200% growth in employee population. Developed a sophisticated, behavioral based selection and assessment system for the sales force of a major telecommunications organization facing intensified competition in the marketplace due to deregulation.

Worked as part of a team in the Human Resource practice area. Responsible in assisting client organizations to develop and implement workforce strategies to support their business plans and goals. Conducted employee focus groups, surveys, and interviews. Developed performance management systems and organizational competencies for all levels of employees. Developed and led training sessions for all levels of employees.