- Generate new business opportunities by prospecting into net-new businesses- Research, create and develop targeted prospect lists - Execute outbound campaigns to generate new sales opportunities through phone calls, emails and texts- Generate initial interest and schedule first sales meeting with account executive

- Guide customers through their website development journey- Provide technological and creative support to customers through multi-channelcommunications- Build a personal relationship with both potential and existing customers quickly bygetting to know them and their business- Suggest and show relevant tools and features for their website through phone, chatand e-mail- Set up appointment with the relevant sales team for upsell or net-new customers

- Lead the addition of sewing machine and sewing supply sales, sewing repair and sewing education to an existing vacuum only store- Worked with established sewing machine vendors to open dealer accounts and maintain a minimum sales level with each vendor- Implemented sewing machine and sewing notion product lines to carry in both locations- Created and executed a sewing machine training platform for the companies sales associates- Manage customer service requests both online and in store with high levels of resolution- Obtained a Google review status of 5.0 stars in Boulder with over 230 reviews in only 1.5 years of operation- Have won over 12 months of customer service awards since starting with the company

- Sell sewing machines and vacuum cleaners with retail prices ranging from $100 - $30,000 per item- Manage a team of four managers to help them be successful in their stores- Train managers on different skills each month, including customer service, dealing with difficult customers, closing tactics, lead generation, prospect follow up and new product demonstrations - Phone sales of products, services and education- Create training documents and video resources for newly hired employees and manager skills- Purchase inventory, customer special orders and repair parts for the stores- Online lead follow ups to schedule an in person appointment- Sell sewing machines to large groups of individuals in a class/event setting (25+ people)- Plan successful events with sewing vendors and customers- Create planograms for store managers to implement in their stores based on top selling merchandise- Problem solve customer complaints and concerns- Conduct monthly audits on four locations, meet with the managers to discuss a plan of action to improve their score, and work closely with the managers to implement their plan of action

- Process bi-weekly payroll for over 40 employees- Reconcile 12 bank and credit card accounts monthly - File monthly sales taxes for four locations in Wyoming and Colorado monthly- File 941 federal tax returns, federal and state unemployment taxes for Colorado and Wyoming, and Wyoming worker's compensation quarterly- Process accounts payables weekly- Process new hire paperwork, background checks, wage garnishments and unemployment claims

- Consistently hit and maintained 100k monthly goal for Boulder store- Sold sewing machines and vacuum cleaners with retail prices ranging from $100 -$30,000 per item- Managed a team of 9 sales associates- Managed and converted inbound phone calls, e-mails, etc- Planned and executed quarterly store events to sell product for the store- Purchased repair parts, special orders, and stock items- Designed store forms, handouts, flyers, reports, website, and business cards

- Sell high end sewing machines and vacuum cleaners- Purchase stock merchandise, repair parts and special orders- File monthly sales tax- Calculate biweekly commission for five employees- Manage the store Facebook page and website- Monthly accounts receivables

- Balance the register tills daily- Order change for the week- Complete daily cash and check deposits- Supervise a markdown team of 5 associates - Led a team of associates to complete a markdown list by a specific deadline- Maintain excellent customer service while on the sales floor and register